Got a new iPhone 7 Plus and a two year old iPhone 6. Both been restored from iCloud backup with new SIMS. Sound/vibrate lever up, notifications set to badge and sounds. The problem started with iOS 11 updates. Grateful for any suggestions.
iPhone 7 Plus, iOS 11.2, 128GB
You say that you have checked notifications and made sure that a sound is selected, and that the mute switch is on sound, so now check to ensure that the device is not in Do Not Disturb, and that you have the volume turned up to a level to hear.
You can also try changing the sound for receiving an email and see if that shocks it into working again. You can also try just powering the phone off and back on again. Worse case, create a backup and restore to that backup.
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Email sound missing after recent updates.
