My brand new, refurbished iPhone needed a hard restore b/c apps were closing automatically. When I did this, it is now stuck in Apple logo screen flashing on and off OR stuck in Plug into iTunes logo. I restored/update mac and phone = error 9!

See the information in this support document for error 9. If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support If these troubleshooting steps do not help, only Apple or an Authorized Apple Service provider could help.

You say this is a brand new refurbished phone, from whom did you purchase it? Who refurbished this device?

If this was an actual Apple OEM refurbished device purchased directly from Apple, then it has a standard Apple one year warranty. You can use the warranty to get it checked out, repaired or exchanged if the hardware is faulty

if this was a third party refurbished device then you will need to deal with whomever you purchased it from about any issues.

Hi

Go to iCloud make sure iCloud back up is on Then backup now over your wifi

Then go to settings down to reset Restore back to factory settings.

Set back up over your wifi when it asks if you want to use iCloud backup Say yes to get your apps and data back this will get rid of any bugs.

Cheers

Brian 🇬-1F1E7;