apple pay cash unable to verify my identity

I went through the verification process in order to activate Apple Pay Cash. I carefully entered the information requested (e.g. name, address, SSN - last 4 digits, SSN - full number). After completing this task, I was informed that the verification failed and that "Sending and receiving money in Messages has been restricted".

I called Apple Support to determine "next steps". I was transferred to Apple's third party supplier for Apple Pay Cash for assistance. The supplier canceled my account and had me go through the verification process again -- Same result...verification process failed! After two more failed attempts, the supplier stated that there was nothing more that they could do. I received a similar response from Apple Support.

How do you launch a product with no mechanism for issue resolution?