Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Jan Georgen
Jan Georgen Author
User level: Level 1
63 points

How do I get help about an Apple subscription? I purchased 2017 Ceramics Monthly via iTunes but cannot download the issues without being asked to pay. How do I resolve this?

How do I get help about an Apple subscription? I purchased 2017 Ceramics Monthly via iTunes but cannot download the issues without being asked to pay. How do I resolve this?

iPad Mini Wi-Fi + Cellular, iOS 10.3.3, Ceramics Monthly Subscriptoin

Posted on Dec 9, 2017 10:38 AM

Reply
Question marked as Best reply
User profile for user: King_Penguin
King_Penguin
User level: Level 10
334,138 points

Posted on Dec 10, 2017 9:59 AM

Have you looked on the developer's website for a FAQ/help section and/or contacted the developer ? If you can't get any help from the developer contact iTunes Support : http://reportaproblem.apple.com

View in context
1 reply

How do I get help about an Apple subscription? I purchased 2017 Ceramics Monthly via iTunes but cannot download the issues without being asked to pay. How do I resolve this?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up