iphone 6 keeps locking

Question

Level 1

10 points

My phone 6 keeps returning to locked screen, I have tried home/sleep button reset and it hasn't worked. can you help?

iPhone 6, iOS 11.2

Posted on Dec 9, 2017 10:30 AM

Reply

Answer 1

Best reply

Level 7

27,382 points

Robinsuffolk ~ See this Apple Support Article:

õ¿õ¬

Reply

Answer 2

Level 10

103,576 points

Robinsuffolk,

Try updating to the latest version of iOS which is iOS 11.2

With a valid WiFi connection, go to Settings > General > Software Update > Download and install.

Good luck.

Reply

Answer 3

Level 1

10 points

Thanks-you for your help. Much appreciated. Happy Christmas.

Reply