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Question: locked out of phone

I updated phone, put in a new password and now the phone wont recognize it....I cannot get my phone unlocked. Is there a way at home to reset phone?

iPhone 5s, iOS 11.2

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Dec 9, 2017 1:28 PM in response to denkinzler In response to denkinzler

Apple ID email address or password - What to do after you change

If necessary, there is a contact link.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.


Apple Support using Twitter

Dec 9, 2017 1:28 PM

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Question: locked out of phone