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Question: I have forgotten my passcode for restrictions and I cannot reset it and it has made using the phone become so annoying. Besides I know my Apple ID and password, plus phone passcode and my fingerprint is working whyp

Restrictions passcode forgotten

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Forgotten Restrictions Passcode Help


iPad,iPod,iPod Touch Recovery Mode

How to erase your iOS device & then set it up as a new device or restore it from backups

About Restrictions (parental controls) on iPhone, iPad, and iPod touch - Apple Support

Use parental controls on your iPhone, iPad, and iPod touch - Apple Support


You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New. You can restore from a backup only if you have one from BEFORE you set the restrictions passcode.


If you have difficulty with Recovery, then:


Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.

1. Disconnect the USB cable from the iPhone, iPad, or iPod touch and leave

one end of the cable connected to your computer's USB port.

2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds

until the red slider appears, then slide the slider. Wait for the device to turn off.


* If you cannot turn off the device using the slider, press and hold the

Sleep/Wake and Home buttons at the same time. When the device turns off,

release the Sleep/Wake and Home buttons.


3. While pressing and holding the Home button, reconnect the USB cable to the

device. The device should turn on. Note: If you see the battery charge warning,

let the device charge for at least ten minutes, and then start with step 2 again.

4. Continue holding the Home button until you see the "Connect to iTunes" screen.

When this screen appears you can release the Home button:

5. If necessary, open iTunes. You should see the following "recovery mode" alert:

6. Use iTunes to restore the device.


If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.

Posted on

Question marked as Apple recommended

Dec 9, 2017 1:51 PM in response to Joe8080 In response to Joe8080

Forgotten Restrictions Passcode Help


iPad,iPod,iPod Touch Recovery Mode

How to erase your iOS device & then set it up as a new device or restore it from backups

About Restrictions (parental controls) on iPhone, iPad, and iPod touch - Apple Support

Use parental controls on your iPhone, iPad, and iPod touch - Apple Support


You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New. You can restore from a backup only if you have one from BEFORE you set the restrictions passcode.


If you have difficulty with Recovery, then:


Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.

1. Disconnect the USB cable from the iPhone, iPad, or iPod touch and leave

one end of the cable connected to your computer's USB port.

2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds

until the red slider appears, then slide the slider. Wait for the device to turn off.


* If you cannot turn off the device using the slider, press and hold the

Sleep/Wake and Home buttons at the same time. When the device turns off,

release the Sleep/Wake and Home buttons.


3. While pressing and holding the Home button, reconnect the USB cable to the

device. The device should turn on. Note: If you see the battery charge warning,

let the device charge for at least ten minutes, and then start with step 2 again.

4. Continue holding the Home button until you see the "Connect to iTunes" screen.

When this screen appears you can release the Home button:

5. If necessary, open iTunes. You should see the following "recovery mode" alert:

6. Use iTunes to restore the device.


If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.

Dec 9, 2017 1:51 PM

Reply Helpful

Dec 9, 2017 2:13 PM in response to Joe8080 In response to Joe8080

The whole point of a Restrictions passcode is to limit what can be done on the phone, usually for the purpose of implementing parental controls. If there was a way to bypass it but still leave all of the phone's content available that would defeat its purpose. You will have to restore iOS and set up the phone as new, as Kappy has described.

Dec 9, 2017 2:13 PM

Reply Helpful

Dec 9, 2017 2:15 PM in response to Briansyddall In response to Briansyddall

Briansyddall wrote:


Hi

Your passcode & restrictions passcode should be the same code?

Cheers

Brian 🇬-1F1E7;

That would be a very bad idea, if the purpose of the Restrictions was parental controls. Also, Apple strongly encourages 6 character or alphanumeric passcodes, and the Restrictions passcode is limited to 4 digits.

Dec 9, 2017 2:15 PM

Reply Helpful
User profile for user: Joe8080

Question: I have forgotten my passcode for restrictions and I cannot reset it and it has made using the phone become so annoying. Besides I know my Apple ID and password, plus phone passcode and my fingerprint is working whyp