Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone 6 128 GB started crashig this afternoon. All updates are installed. It will not stay on for more than a few seconds with any app

All updates are installed. Running IOS 11.2 It will not stay on for more than a few seconds with any app. I have closed all apps and tried restarting. I have completely shut the phone off and restarted. Anybody else having this problem?

iPhone 6, iOS 11.1.2, 128 GB

Posted on Dec 9, 2017 6:12 PM

Reply
Question marked as Best reply

Posted on Dec 9, 2017 11:43 PM

Hi mom,

You may have to follow all the steps pertaining to this issue

https://support.apple.com/en-us/HT208332

Also, I'd run a clean update via iTunes:


https://support.apple.com/en-us/HT204204

2 replies

My iPhone 6 128 GB started crashig this afternoon. All updates are installed. It will not stay on for more than a few seconds with any app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.