itunes on iphone screen

Question

Level 1

4 points

itunes on iphone screen

I'm having a connect to itunes on my phone after I selected to update my 5s but it's been hours and it won't come back on -could someone help ? Not sure what else to do \

iPhone 5s

Posted on Dec 9, 2017 8:47 PM

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Answer 1

ProustGiulio

Level 10

207,881 points

Dec 10, 2017 3:38 AM in response to Jcamps11

It might need to be connected to a computer runnung the latest iTunes 12.7.2.

Restart your device and connect it to your PC/MAC, reading this support article:

Update the iOS on your iPhone, iPad, or iPod touch - Apple Support

Regards

Giulio

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Answer 2

Demo

Level 10

166,494 points

Dec 10, 2017 3:59 AM in response to Jcamps11

It sounds to me like your phone went into recovery mode and needs to be restored. Take a look at this for help.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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