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Question: How can i remove the icloud because i forgot my account. Now i cannot use my iphone 6s. Thank you for answering.

How can i remove the icloud of my iphone 6s? I forgot my icloud. Thank you! :)

iPhone 6s

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Dec 10, 2017 12:44 AM in response to Allenjaired In response to Allenjaired

Assuming that the phone is on the activation lock screen, have you tried : If you forgot your Apple ID - Apple Support ?


Or, and if you were the original purchaser of the phone (i.e. it wasn’t bought used), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the phone from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it

Dec 10, 2017 12:44 AM

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Question: How can i remove the icloud because i forgot my account. Now i cannot use my iphone 6s. Thank you for answering.