Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPod touch disabled

The iPod touch of my son is disabled and when i connect to iTunes it says cannot connect because value is missing???

Now i'm stuck tried recovery mode and every time same message, please help

iPod touch

Posted on Dec 10, 2017 3:17 AM

Reply
1 reply

Dec 11, 2017 3:06 PM in response to Sabih2006

Hi Sabih2006,

I understand that your iPod Touch is disabled, but when you try to restore it you get an error that a value is missing. I'm happy to provide some help for this issue.

First, I recommend going through the troubleshooting for issues with iTunes recognizing your iPod Touch here:

If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
Once iTunes connects to your iPod Touch without issue, you can follow the steps in the article below:
If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Thanks for using the Apple Support Communities. Cheers!

iPod touch disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.