No WiFi at all to choose

Question

Level 1

8 points

No WiFi at all to choose

allways used over WiFi but from one day start but no WiFi Signal at all can see and choose anymore. Restart reset all helps nothing. updated version yes sure ...

Posted on Dec 10, 2017 3:03 AM

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Answer 1

Best reply

Diana.McCall

Level 7

21,255 points

Dec 22, 2017 7:29 AM in response to Birdch

It sounds like the WiFi hardware in your Apple TV has failed. How old is the Apple TV? Which version?

A full restore of the software might help, but that's a long shot. See link: Restore your Apple TV through iTunes - Apple Support.

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Answer 2

Birdch Author

Level 1

8 points

Dec 22, 2017 2:41 AM in response to Diana.McCall

Thanks, but all my other divice still see all other WiFi networks they are running. Just Apple TV not show any zero....blank...😤 so I suggest it’s something wrong with the box... because I see no Software choice rocswith on or off to see wifi networks...

to remember worked all the time well and see other WiFi lan as well , but from one day to the next nothing anymore ...only with LAN works... nothing changed ohne Apple TV box not see anymore WiFi connections....

so so what’s next ?

thanks again ....for your suggestion ....

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Answer 3

Birdch Author

Level 1

8 points

Dec 26, 2017 3:59 AM in response to Diana.McCall

Hello Diana

Thanks for your further help. Yes idea with the new installation over the iTunes worked 🙂

Always a pleasure to see the original support team, can help out directly..

Wish you a pleasant holiday and a perfect start for the new year.

Kind regards

Roger

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Answer 4

Dec 10, 2017 7:09 AM in response to Birdch

Apple TV model software version have you hidden the WiFi network did you try selecting other and entering SSID?

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