my apple id is disabled

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Level 1

5 points

my apple id is disabled

I recently had my phone stolen, and so I reported it. However, now on my new phone and all of my apple devices (my iMac and my iPad Pro) when i log in to my apple id, and then try to get updates from the Appp Store or Sync with iTunes, it says "Your Apple ID has been disabled."

Help! I have a ton of music and apps that I have purchased over the last 9 years

Posted on Dec 10, 2017 3:01 AM

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Answer 1

King_Penguin

Level 10

334,144 points

Dec 10, 2017 3:02 AM in response to shawn777

Try resetting its password (and then logging out and back in everywhere) : If your Apple ID has been locked - Apple Support

If that doesn't fix it contact iTunes Support and see if they can/will re-enable it : https://www.apple.com/emea/support/itunes/contact.html

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