I have just transferred all my info over from iPhone 7 to X using iCloud.
Now my iTunes store keeps asking for passwords for 2 other users who are not myself!
I can't find where this information is to delete them either - any ideas please? In the Settings / iTunes & App Stores area, it only has me that I can see
iPhone X, iOS 11.2
If you restored to a backup it implies that you had content (e.g. apps) from those other accounts in the backup. To see what content it might be view your account's purchase history and compare it with what's on the phone : See your purchase history in the App Store or iTunes Store - Apple Support
this shows me content from my own account - there is no other account to check that I can see
One persons account name is someone I do know (though no idea about why she is on my phone like this) and the other name I don't know at all
It keeps asking me for the passwords - how can I stop this?
Your purchase history will show you your account's purchase history - is there anything on the phone (e.g. apps) that don't show on ut ?
To stop being asked for their passwords you either have to enter them, or delete anything from their accounts that are on the phone
Hi sorry anything on the phone that don't show where? (says 'on ut' I don't understand?)
I know all the apps on my phone are all ones I have personally obtained. The only odd thing I do have is some songs that are status 'waiting' in the iTunes store to re-download but again these are definitely ones I have myself got. They appear to be stuck at this status as all other songs were downloaded this morning.
Don't know how to clear this problem either?
I haven't yet plugged it into iTunes at all - would that help? I only restored from iCloud
Anything that’s installed on your phone that don’t show on your iTunes account’s purchase history - not all of the apps and/or songs that you have on the phone were ‘personally obtained’, some were purchased by the other accounts.
Other user accounts on my itunes store?
