UserEventAgent massive memory usage
Hello everyone, I'm using a mid 2010 macbook pro with high sierra. Recently I've been having major lag issues, UserEventAgent is constantly taking up memory... can someone tell me what's going on?? thank Etrecheck below
EtreCheck version: 3.4.6 (460)
Report generated 2017-12-10 14:17:12
Download EtreCheck from https://etrecheck.com
Runtime: 5:58
Performance: Below Average
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.
Click the [Clean up] link to delete unused files.
Problem: Computer is too slow
Hardware Information:ⓘ
MacBook Pro (13-inch, Mid 2010)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro7,1
1 2,66 GHz Intel Core 2 Duo (Duo) CPU: 2-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Handoff/Airdrop2: not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Check Battery - Cycle count = 522
iCloud Quota: 5.00 GB available
Video Information:ⓘ
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
Disk Information:ⓘ
Hitachi HTS545032B9SA02 disk0: (320,07 GB) (Rotational)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 319.21 GB (209.99 GB free)
Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898 ()
USB Information:ⓘ
USBBus
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
USBBus
USB20Bus
Apple Inc. Built-in iSight
USB20Bus
Apple Internal Memory Card Reader
System Software:ⓘ
macOS High Sierra 10.13.1 (17B1003) - Time since boot: less than an hour
Gatekeeper:ⓘ
Mac App Store and identified developers
Possible adware:ⓘ
Adware: ~/Library/Caches/com.apple.Safari/Extensions/gophoto-it.safariextension
Adware: ~/Library/Safari/Extensions/gophoto-it.safariextz
2 possible adware files found. [Remove/Report]
Clean up:ⓘ
~/Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist
/usr/bin/open -F -g ~/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app --args -watchDiskSpace
Executable not found!
~/Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.scheduledScan.plist
/usr/bin/open -F -g ~/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app --args -scheduled
Executable not found!
~/Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.trashWatcher.plist
/usr/bin/open -F -g ~/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app --args -watchTrash
Executable not found!
~/Library/LaunchAgents/com.reviversoft.MacReviver.LicenseChecker.plist
/Applications/MacReviver.app/Contents/Frameworks/RESLicensing.framework/Version s/A/Resources/License Agent.app/Contents/MacOS/License Agent http:/api.reviversoft.com/license http:/goto.reviversoft.com/action?LinkType=Renew&Product=MR&BuildID=10&Version= 2.7.0&LNG=en-IT&UID=5C7FDA63-A420-5201-AD9E-E79317AB7300&LIC=&MVI=2.7.0&IVI=2700 3&r=3064019112 ~/Library/Application Support/MacReviver/License 1492955670.804913 2.7.0 MR 1 UA-66457935-1 85F6049A-A97F-4B7B-9E3F-969EE2A06E93 10 MacReviver 10
Executable not found!
4 orphan files found. [Clean up]
Kernel Extensions:ⓘ
/Library/Extensions
[not loaded] com.lge.driver.LGAndroidmdmcontrol (4.19 - SDK 10.9) [Lookup]
[not loaded] com.lge.driver.LGAndroidmdmdata (4.19 - SDK 10.9) [Lookup]
[not loaded] com.lge.driver.LGAndroidndiscontrol (4.19 - SDK 10.9) [Lookup]
[not loaded] com.lge.driver.LGAndroidndisdata (4.19 - SDK 10.9) [Lookup]
[not loaded] com.lge.driver.LGAndroidrndis (4.19 - SDK 10.9) [Lookup]
[not loaded] com.lge.driver.LGAndroidserial (4.19 - SDK 10.9) [Lookup]
[not loaded] com.lge.driver.LGAndroidusbbus (4.19 - SDK 10.9) [Lookup]
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.4.20 - SDK 10.6) [Lookup]
[not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.97) [Lookup]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.97) [Lookup]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.20 - SDK 10.6) [Lookup]
[not loaded] com.devguru.driver.SamsungACMData (1.4.20 - SDK 10.6) [Lookup]
[not loaded] com.devguru.driver.SamsungMTP (1.4.20 - SDK 10.5) [Lookup]
[not loaded] com.devguru.driver.SamsungSerial (1.4.20 - SDK 10.6) [Lookup]
System Launch Agents:ⓘ
[not loaded] 9 Apple tasks
[loaded] 177 Apple tasks
[running] 83 Apple tasks
[killed] 19 Apple tasks
19 processes killed due to insufficient RAM
System Launch Daemons:ⓘ
[failed] com.apple.nfcd.plist (Apple, Inc. - installed 2017-10-25)
[not loaded] 37 Apple tasks
[loaded] 186 Apple tasks
[running] 79 Apple tasks
[killed] 28 Apple tasks
28 processes killed due to insufficient RAM
Launch Agents:ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2013-08-16) [Lookup]
[failed] com.adobe.AdobeCreativeCloud.plist (? faec172d 80445614 - installed 2013-08-16) [Lookup]
[running] com.rim.BBAlbumArtCacher.plist (Research in Motion Limited - installed 2013-06-25) [Lookup]
[running] com.rim.BBLaunchAgent.plist (? dcf2726d 325bafa3 - installed 2014-08-22) [Lookup]
Launch Daemons:ⓘ
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 bda8713f - installed 2016-06-13) [Lookup]
[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-11-12)
[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-25) [Lookup]
[running] com.rim.BBDaemon.plist (? 9f895e8a b21e1422 - installed 2013-06-25) [Lookup]
User Launch Agents:ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2013-08-16) [Lookup]
[loaded] com.adobe.ARM.[...].plist (? 56ebbe7d b8887e79 - installed 2013-05-14) [Lookup]
[failed] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist (? a8ca72be 0 - installed 2014-03-02) [Lookup] - ~/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app: Executable not found!
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist (? 7dbcc155 0 - installed 2014-03-02) [Lookup] - ~/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app: Executable not found!
[failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist (? 4e0322e6 0 - installed 2014-03-02) [Lookup] - ~/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app: Executable not found!
[loaded] com.reviversoft.MacReviver.LicenseChecker.plist (? ba97ad81 0 - installed 2017-04-23) [Lookup] - /Applications/MacReviver.app/Contents/Frameworks/RESLicensing.framework/Version s/A/Resources/License Agent.app/Contents/MacOS/License Agent: Executable not found!
[running] com.spotify.webhelper.plist (Spotify - installed 2017-11-12) [Lookup]
User Login Items:ⓘ
fuspredownloader Application - Hidden
(~/Library/Application Support/.FUS/fuspredownloader.app)
(null) SMLoginItem - Hidden (? 0 - installed 2014-10-17)
(/Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app)
Internet Plug-ins:ⓘ
AdobeAAMDetect: AdobeAAMDetect 2.0.0.0 (installed 2013-08-16) [Lookup]
FlashPlayer-10.6: 22.0.0.192 (installed 2016-06-20) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-10-25)
Flash Player: 22.0.0.192 (installed 2016-06-20) Outdated! Update
AdobePDFViewer: 9.5.5 (installed 2013-05-14) [Lookup]
Flip4Mac WMV Plugin: 2.4.0.11 (installed 2011-10-11) [Lookup]
JavaAppletPlugin: 15.0.1 (installed 2012-08-19) Check version
SharePointBrowserPlugin: 14.0.0 (installed 2010-08-25) [Lookup]
Google Earth Web Plug-in: 6.1 (installed 2011-10-17) [Lookup]
Silverlight: 5.1.50901.0 (installed 2017-04-10) [Lookup]
iPhotoPhotocast: 7.0 (installed 2011-01-22)
User internet Plug-ins:ⓘ
Folx3Plugin: Unknown
iGetterScriptablePlugin: 2.9.3 (installed 2015-11-22) [Lookup]
Safari Extensions:ⓘ
[disabled] AdBlock - BetaFish, Inc. - https://getadblock.com (installed 2015-10-03)
[enabled] Facebook Photo Zoom - Regis Gaughan - http://www.regisgaughan.com (installed 2014-08-04)
[enabled] Exposer - Calle Gustafsson - http://maypril.se/safariextensions/ (installed 2011-12-25)
[enabled] searchtab - Roby Strand - http://www.yahoo.com (installed 2014-11-25)
[enabled] Site Home - Deep IT - http://deepitpro.com/ (installed 2011-12-25)
[enabled] GoPhoto.it - installdaddy (installed 2014-02-05) Adware! [Remove/Report]
3rd Party Preference Panes:ⓘ
Flash Player (installed 2016-06-13) [Lookup]
Flip4Mac WMV (installed 2011-06-30) [Lookup]
Time Machine:ⓘ
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 319.21 GB Disk used: 109.22 GB
Destinations:
araloQUA [Local]
Total size: 999.86 GB
Total number of backups: 3
Oldest backup: 07/05/2016, 16:43
Last backup: 31/05/2017, 19:45
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 319.21 GB X 3)
Top Processes by CPU:ⓘ
81% UserEventAgent
14% kernel_task
11% WindowServer
7% mdworker
5% mds
Top Processes by Memory:ⓘ
497 MB kernel_task
224 MB UserEventAgent
139 MB com.apple.WebKit.WebContent
130 MB Safari
84 MB mds_stores
Top Processes by Network Use:ⓘ
Input Output Process name
17 KB 13 KB mDNSResponder
9 KB 3 KB netbiosd
5 KB 6 KB apsd
405 B 937 B Safari
0 B 64 B SystemUIServer
Top Processes by Energy Use:ⓘ
69.82 UserEventAgent
6.90 WindowServer
5.22 mds
5.02 mdworker
Virtual Memory Information:ⓘ
1.54 GB Available RAM
106 MB Free RAM
2.46 GB Used RAM
1.44 GB Cached files
80 MB Swap Used
Diagnostics Events (last 3 days for minor events):ⓘ
2017-12-10 14:08:20 Safari.app Hang [Open]
2017-12-10 13:37:41 Last shutdown cause: 3 - Hard shutdown
MacBook Pro, macOS High Sierra (10.13.1), macbook pro mid2010