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UserEventAgent massive memory usage

Hello everyone, I'm using a mid 2010 macbook pro with high sierra. Recently I've been having major lag issues, UserEventAgent is constantly taking up memory... can someone tell me what's going on?? thank Etrecheck below


EtreCheck version: 3.4.6 (460)

Report generated 2017-12-10 14:17:12

Download EtreCheck from https://etrecheck.com

Runtime: 5:58

Performance: Below Average


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.

Click the [Clean up] link to delete unused files.


Problem: Computer is too slow


Hardware Information:

MacBook Pro (13-inch, Mid 2010)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro7,1

1 2,66 GHz Intel Core 2 Duo (Duo) CPU: 2-core

4 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

2 GB DDR3 1067 MHz ok

BANK 1/DIMM0

2 GB DDR3 1067 MHz ok

Handoff/Airdrop2: not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Check Battery - Cycle count = 522

iCloud Quota: 5.00 GB available


Video Information:

NVIDIA GeForce 320M - VRAM: 256 MB

Color LCD 1280 x 800


Disk Information:

Hitachi HTS545032B9SA02 disk0: (320,07 GB) (Rotational)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 319.21 GB (209.99 GB free)

Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB


MATSHITADVD-R UJ-898 ()


USB Information:

USBBus

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Apple Inc. Apple Internal Keyboard / Trackpad

USBBus

USB20Bus

Apple Inc. Built-in iSight

USB20Bus

Apple Internal Memory Card Reader


System Software:

macOS High Sierra 10.13.1 (17B1003) - Time since boot: less than an hour


Gatekeeper:

Mac App Store and identified developers


Possible adware:

Adware: ~/Library/Caches/com.apple.Safari/Extensions/gophoto-it.safariextension

Adware: ~/Library/Safari/Extensions/gophoto-it.safariextz

2 possible adware files found. [Remove/Report]


Clean up:

~/Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist

/usr/bin/open -F -g ~/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app --args -watchDiskSpace

Executable not found!

~/Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.scheduledScan.plist

/usr/bin/open -F -g ~/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app --args -scheduled

Executable not found!

~/Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.trashWatcher.plist

/usr/bin/open -F -g ~/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app --args -watchTrash

Executable not found!

~/Library/LaunchAgents/com.reviversoft.MacReviver.LicenseChecker.plist

/Applications/MacReviver.app/Contents/Frameworks/RESLicensing.framework/Version s/A/Resources/License Agent.app/Contents/MacOS/License Agent http:/api.reviversoft.com/license http:/goto.reviversoft.com/action?LinkType=Renew&Product=MR&BuildID=10&Version= 2.7.0&LNG=en-IT&UID=5C7FDA63-A420-5201-AD9E-E79317AB7300&LIC=&MVI=2.7.0&IVI=2700 3&r=3064019112 ~/Library/Application Support/MacReviver/License 1492955670.804913 2.7.0 MR 1 UA-66457935-1 85F6049A-A97F-4B7B-9E3F-969EE2A06E93 10 MacReviver 10

Executable not found!

4 orphan files found. [Clean up]


Kernel Extensions:

/Library/Extensions

[not loaded] com.lge.driver.LGAndroidmdmcontrol (4.19 - SDK 10.9) [Lookup]

[not loaded] com.lge.driver.LGAndroidmdmdata (4.19 - SDK 10.9) [Lookup]

[not loaded] com.lge.driver.LGAndroidndiscontrol (4.19 - SDK 10.9) [Lookup]

[not loaded] com.lge.driver.LGAndroidndisdata (4.19 - SDK 10.9) [Lookup]

[not loaded] com.lge.driver.LGAndroidrndis (4.19 - SDK 10.9) [Lookup]

[not loaded] com.lge.driver.LGAndroidserial (4.19 - SDK 10.9) [Lookup]

[not loaded] com.lge.driver.LGAndroidusbbus (4.19 - SDK 10.9) [Lookup]


/System/Library/Extensions

[not loaded] com.devguru.driver.SamsungComposite (1.4.20 - SDK 10.6) [Lookup]

[not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.97) [Lookup]

[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.97) [Lookup]


/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

[not loaded] com.devguru.driver.SamsungACMControl (1.4.20 - SDK 10.6) [Lookup]

[not loaded] com.devguru.driver.SamsungACMData (1.4.20 - SDK 10.6) [Lookup]

[not loaded] com.devguru.driver.SamsungMTP (1.4.20 - SDK 10.5) [Lookup]

[not loaded] com.devguru.driver.SamsungSerial (1.4.20 - SDK 10.6) [Lookup]


System Launch Agents:

[not loaded] 9 Apple tasks

[loaded] 177 Apple tasks

[running] 83 Apple tasks

[killed] 19 Apple tasks

19 processes killed due to insufficient RAM


System Launch Daemons:

[failed] com.apple.nfcd.plist (Apple, Inc. - installed 2017-10-25)

[not loaded] 37 Apple tasks

[loaded] 186 Apple tasks

[running] 79 Apple tasks

[killed] 28 Apple tasks

28 processes killed due to insufficient RAM


Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2013-08-16) [Lookup]

[failed] com.adobe.AdobeCreativeCloud.plist (? faec172d 80445614 - installed 2013-08-16) [Lookup]

[running] com.rim.BBAlbumArtCacher.plist (Research in Motion Limited - installed 2013-06-25) [Lookup]

[running] com.rim.BBLaunchAgent.plist (? dcf2726d 325bafa3 - installed 2014-08-22) [Lookup]


Launch Daemons:

[loaded] com.adobe.fpsaud.plist (? 2afb3af7 bda8713f - installed 2016-06-13) [Lookup]

[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-11-12)

[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-25) [Lookup]

[running] com.rim.BBDaemon.plist (? 9f895e8a b21e1422 - installed 2013-06-25) [Lookup]


User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2013-08-16) [Lookup]

[loaded] com.adobe.ARM.[...].plist (? 56ebbe7d b8887e79 - installed 2013-05-14) [Lookup]

[failed] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]

[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist (? a8ca72be 0 - installed 2014-03-02) [Lookup] - ~/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app: Executable not found!

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist (? 7dbcc155 0 - installed 2014-03-02) [Lookup] - ~/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app: Executable not found!

[failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist (? 4e0322e6 0 - installed 2014-03-02) [Lookup] - ~/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app: Executable not found!

[loaded] com.reviversoft.MacReviver.LicenseChecker.plist (? ba97ad81 0 - installed 2017-04-23) [Lookup] - /Applications/MacReviver.app/Contents/Frameworks/RESLicensing.framework/Version s/A/Resources/License Agent.app/Contents/MacOS/License Agent: Executable not found!

[running] com.spotify.webhelper.plist (Spotify - installed 2017-11-12) [Lookup]


User Login Items:

fuspredownloader Application - Hidden

(~/Library/Application Support/.FUS/fuspredownloader.app)

(null) SMLoginItem - Hidden (? 0 - installed 2014-10-17)

(/Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app)


Internet Plug-ins:

AdobeAAMDetect: AdobeAAMDetect 2.0.0.0 (installed 2013-08-16) [Lookup]

FlashPlayer-10.6: 22.0.0.192 (installed 2016-06-20) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-10-25)

Flash Player: 22.0.0.192 (installed 2016-06-20) Outdated! Update

AdobePDFViewer: 9.5.5 (installed 2013-05-14) [Lookup]

Flip4Mac WMV Plugin: 2.4.0.11 (installed 2011-10-11) [Lookup]

JavaAppletPlugin: 15.0.1 (installed 2012-08-19) Check version

SharePointBrowserPlugin: 14.0.0 (installed 2010-08-25) [Lookup]

Google Earth Web Plug-in: 6.1 (installed 2011-10-17) [Lookup]

Silverlight: 5.1.50901.0 (installed 2017-04-10) [Lookup]

iPhotoPhotocast: 7.0 (installed 2011-01-22)


User internet Plug-ins:

Folx3Plugin: Unknown

iGetterScriptablePlugin: 2.9.3 (installed 2015-11-22) [Lookup]


Safari Extensions:

[disabled] AdBlock - BetaFish, Inc. - https://getadblock.com (installed 2015-10-03)

[enabled] Facebook Photo Zoom - Regis Gaughan - http://www.regisgaughan.com (installed 2014-08-04)

[enabled] Exposer - Calle Gustafsson - http://maypril.se/safariextensions/ (installed 2011-12-25)

[enabled] searchtab - Roby Strand - http://www.yahoo.com (installed 2014-11-25)

[enabled] Site Home - Deep IT - http://deepitpro.com/ (installed 2011-12-25)

[enabled] GoPhoto.it - installdaddy (installed 2014-02-05) Adware! [Remove/Report]


3rd Party Preference Panes:

Flash Player (installed 2016-06-13) [Lookup]

Flip4Mac WMV (installed 2011-06-30) [Lookup]


Time Machine:

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 319.21 GB Disk used: 109.22 GB

Destinations:

araloQUA [Local]

Total size: 999.86 GB

Total number of backups: 3

Oldest backup: 07/05/2016, 16:43

Last backup: 31/05/2017, 19:45

Size of backup disk: Excellent

Backup size 999.86 GB > (Disk size 319.21 GB X 3)


Top Processes by CPU:

81% UserEventAgent

14% kernel_task

11% WindowServer

7% mdworker

5% mds


Top Processes by Memory:

497 MB kernel_task

224 MB UserEventAgent

139 MB com.apple.WebKit.WebContent

130 MB Safari

84 MB mds_stores


Top Processes by Network Use:

Input Output Process name

17 KB 13 KB mDNSResponder

9 KB 3 KB netbiosd

5 KB 6 KB apsd

405 B 937 B Safari

0 B 64 B SystemUIServer


Top Processes by Energy Use:

69.82 UserEventAgent

6.90 WindowServer

5.22 mds

5.02 mdworker


Virtual Memory Information:

1.54 GB Available RAM

106 MB Free RAM

2.46 GB Used RAM

1.44 GB Cached files

80 MB Swap Used



Diagnostics Events (last 3 days for minor events):

2017-12-10 14:08:20 Safari.app Hang [Open]

2017-12-10 13:37:41 Last shutdown cause: 3 - Hard shutdown

MacBook Pro, macOS High Sierra (10.13.1), macbook pro mid2010

Posted on Dec 10, 2017 5:34 AM

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3 replies

UserEventAgent massive memory usage

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