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Question: order not deliverd on. According site status is finished

I ordered online in the apple store an apple 7w charger. OS version number is NA. I tried to email. Call and chat. I would be delivered on 7 December 2017. Online status is finished but on 10 December I still did not receive it. I should have signed for delivery but site also says postage does not need signatures . In either case I did not receive my order

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Dec 10, 2017 6:25 AM in response to Sebastian301 In response to Sebastian301

Apple Online Store

Apple.com is a convenient place to purchase Apple products and accessories from Apple and other manufacturers. You can buy online, chat, or call (800) MY–APPLE (800–692–7753), 7 days a week from 7:00 a.m. to 11:00 p.m. Central time.

You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at (800) 692–7753, 7 days a week from 7:00 a.m. to 11:00 p.m. Central time.

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Dec 10, 2017 6:25 AM

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Question: order not deliverd on. According site status is finished