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Question:

Question: Macbook pro cannot connect WiFi once usb-c cable is connected .

I purchased a new MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports).

Once I connect to USB-c adapter (UNITEK adapter) the computer is disconnecting from the WiFi network.

I have only 2.4 GHz WiFi network and I cannot use the internet.


What should I do in order to resolve it?


Thanks,

Nimrod.

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Dec 10, 2017 7:55 AM in response to nimrod.moran In response to nimrod.moran

It's a shielding problem from your adaptor or connected device.



You can try:

- If the adaptor has a cable, try to position adaptor or device behind your screen lid.

- Remove any device connected to the usb-c adaptor to test your wifi signal.

- Wrap your adaptor/hub/device in alu foil to shield the trouble maker.

- Try the 5ghz wifi band

- Buy brands that have EMC certificates (Belkin..)

- Try a usb-c port on the other side

Dec 10, 2017 7:55 AM

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Question: Macbook pro cannot connect WiFi once usb-c cable is connected .