Hi,
My wife created Apple id for my brother in law in 2015. Unfortunately, one day my brother in law accidentally forgot his passcode and locked his iphone. The only thing that left with my wife just her email as rescue email. She don't even remember what apple id, email, first and last name she created last time for him.
Anyone, please help.
Thank you.
iPhone 4S, iOS 9.2
Your BIL will have to contact Apple directly.
Contact Apple for help with Apple ID account security - Apple Support
If the information used to create the ID (first and last name, birthdate, etc) was falsified when the ID was created, it may be impossible to recover the account. In that case, the only way to remove the activation lock on the device will be to provide the original proof of purchase for the device.
ditamoxcit wrote:
i believe my BIL don't have any idea what is Apple ID since he just 10 years old.
You might have mentioned that up front...
If the account was not created using Family Sharing, you're most likely hosed. The only legal way to create an account for someone under the age of 13 is to use family sharing. Falsifying the information to create an account is a federal crime.
KiltedTim wrote:
If the account was not created using Family Sharing, you're most likely hosed.
Not sure how my wife does it last time. Else I might say goodbye to this phone since no way out of this problem. So sad. ;(
But, can rescue email use to recover Apple Id?
I believe the proof of purchase no longer available since this 4S is been used for so long.
Maybe. He will need to contact Apple, as noted above, and see what they say.
Thank you for your reply.
I'll try to contact Apple since this phone bought by my wife and i believe my BIL don't have any idea what is Apple ID since he just 10 years old.
Forgot Apple ID but only have rescue email address
