ICloud BackUp Storage Issue

Question

Level 1

4 points

ICloud BackUp Storage Issue

Lately my IPhone has said i have 27Gb of a Back Up, But whenever i go in there to delete it it Goes away. Does anybody know how to fix this?

iPhone 6, iOS 11.2, null

Posted on Dec 10, 2017 7:19 AM

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Answer 1

Eric Root

Level 10

684,027 points

Dec 10, 2017 10:16 AM in response to xX3DBoyXx

If necessary contact iCloud Support. You may have to try twice. You may have to politely ask for a level 2 person.

iCloud Support

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Answer 2

zinacef

Level 10

88,407 points

Dec 10, 2017 9:28 AM in response to xX3DBoyXx

If you're deleting it and the issue reoccurs, then consider reaching out to Apple Support as they may need to fix something, on their end, regarding your account.

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