Lost all my tones, not in my itunes library.

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Level 1

14 points

Lost all my tones, not in my itunes library.

Got new 8 plus, transferred all my music and info but all my tones are gone. Not in my itunes library, they are just gone. Nothing to drag or rename extensions or transfer, looks like I never bought them. Don't want to lose current information, so I can't use an old backup. I've had these tones for about 5 years and they have transferred every time. I hate to have to buy them again...I won't buy them again. I pay enough for these phones and ipads, but iTunes is always a pain in the butt when it comes to doing a simple sync. I'm not very tech-savvy, but any suggestions would help. The idea of having to use Marimba or those other ridiculous tones that come with the phone are nauseating. Please help! Thanks.

iPhone 8 Plus, iOS 11.2

Posted on Dec 10, 2017 8:58 AM

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Answer 1

Limnos

Level 10

411,109 points

Dec 10, 2017 9:45 AM in response to reddawn

Changes in the new iTunes [12.7] - https://support.apple.com/HT208075

Manually manage content on your iPhone, iPad, or iPod touch using iTunes - https://support.apple.com/HT201593 - "Manually add items from your computer: If you have media on your computer that you can't redownload from the App Store or iTunes Store directly on your iOS device, such as custom ringtones or iOS apps, you can drag and drop the media from your computer to your iOS device using iTunes."

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