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Question:

Question: how do i change form one id to the next id, the one that's pop up there is not the one for my apple id

trying to change my icloud to my apples id, but it's not letting me do that!!!

can somebody tell me what I need to do plz ??? I need to reset my phone but that's not working also

it's asking me for my icloud apple id , but that's not the apple id that I used

iPhone 6, iOS 10.3.1

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Dec 10, 2017 11:37 AM in response to Pamela63W In response to Pamela63W

Do you have 2 Apple (iCloud) IDs? Can you sign out of that ID?


If this is a used device, you will need to contact the seller to have them log out of iCloud or go to iCloud.com/Find My Phone and erase the device. If you can’t do that, the device is useless.


Take the device, the original purchase receipt, and a photo ID to the nearest Apple Store.


Genius Bar Reservation US


or contact Apple ID Support. They will need to see the receipt also.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.


Apple Support using Twitter

Dec 10, 2017 11:37 AM

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Question: how do i change form one id to the next id, the one that's pop up there is not the one for my apple id