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Late 2009 MacBook won't access iCloud

I have a 2009 MacBook and before updating to High Sierra, iCloud functioned great. I used numbers frequently across my 2 iPhones and MacBook, and numbers synced consistently without fail. After the High Sierra update, my MacBook will not login to iCloud. WHY?


User uploaded file

User uploaded file



User uploaded file

This is what happens!


<Images Edited by Host to Remove Personal Information>

VIN, MacBook (13-inch Late 2009), macOS High Sierra (10.13.2)

Posted on Dec 10, 2017 10:30 AM

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5 replies

Dec 10, 2017 10:43 AM in response to Promod1

Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.


Isolating an issue by using another user account


If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer or by using the developer’s uninstall instructions. For each disable/delete, you will need to restart if you don't do them all at once.





Safe Mode - About El Capitan
also Sierra


Safe Mode Startup – El Capitan. also Sierra


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

Dec 26, 2017 8:16 AM in response to Eric Root

Sorry for taking so long, but I did create another admin account and was able to sign in to iCloud and everything is as it was. I am still unable to login into iCloud on the original account, so should I just back up the files from that account and delete it? Or is there a way to fix the original account so I don't have to delete it.

Dec 29, 2017 12:40 PM in response to Promod1

Try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

User Account - Rebuild

Late 2009 MacBook won't access iCloud

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