HighSierra10.13.2 audio issues !
Audio stops during playback. Resetting Pram doesn't help. Anyone ?
Mac mini, macOS High Sierra (10.13.2), 4Gig memory 2x1TB HD
Audio stops during playback. Resetting Pram doesn't help. Anyone ?
Mac mini, macOS High Sierra (10.13.2), 4Gig memory 2x1TB HD
Try resetting the SMC and NVRAM
How to reset the System Management Controller (SMC) on your Mac - Apple Support
How to reset NVRAM on your Mac - Apple Support
Startup in Safe Mode and test the Audio
Use safe mode to isolate issues with your Mac - Apple Support
Then Startup normally and re-test your Mac's Audio.
Try resetting the SMC and NVRAM
How to reset the System Management Controller (SMC) on your Mac - Apple Support
How to reset NVRAM on your Mac - Apple Support
Startup in Safe Mode and test the Audio
Use safe mode to isolate issues with your Mac - Apple Support
Then Startup normally and re-test your Mac's Audio.
EtreCheck version: 3.4.6 (460)
Report generated 2017-12-11 17:45:31
Download EtreCheck from https://etrecheck.com
Runtime: 2:56
Performance: Excellent
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Problem: Other problem
Description:
Audio freezes during playback
Hardware Information: ⓘ
Mac mini Server (Late 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
Mac mini - model: Macmini6,2
1 2.3 GHz Intel Core i7 (i7-3615QM) CPU: 4-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Handoff/Airdrop2: supported
Wireless: en1: Unknown
Video Information: ⓘ
Intel HD Graphics 4000 - VRAM: 1536 MB
SONY TV 1360 x 768 @ 60 Hz
Disk Information: ⓘ
APPLE HDD ST1000LM024 disk0: (1 TB) (Rotational)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
Server HD (disk0s2 - Journaled HFS+) / [Startup]: 999.35 GB (863.07 GB free)
(disk0s3) <not mounted> [Recovery]: 650 MB
APPLE HDD ST1000LM024 disk1: (1 TB) (Rotational)
[Show SMART report]
EFI (disk1s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
HD2 (disk1s2 - Journaled HFS+) /Volumes/HD2 : 999.86 GB (865.26 GB free)
USB Information: ⓘ
USB20Bus
hub_device
USB20Bus
hub_device
hub_device
Apple, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
USB30Bus
Apogee Duet USB
Apple Inc. MacBook Air SuperDrive
Logitech USB Receiver
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
System Software: ⓘ
macOS High Sierra 10.13.2 (17C88) - Time since boot: about one hour
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/System/Library/Extensions
[not loaded] com.apogee.driver.ApogeeUSBDuetAudio (1.0.0 - SDK 10.7) [Lookup]
[not loaded] jp.co.roland.RDUSB012ADev (1.0.0 - SDK 10.6) [Lookup]
System Launch Agents: ⓘ
[not loaded] 8 Apple tasks
[loaded] 180 Apple tasks
[running] 102 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 36 Apple tasks
[loaded] 193 Apple tasks
[running] 102 Apple tasks
Launch Agents: ⓘ
[running] com.ApogeePopup.plist (? b5762f7b eadf4306 - installed 2013-10-09) [Lookup]
Launch Daemons: ⓘ
[running] com.DuetUSBDaemon.plist (? 47ec22a1 60a36a1c - installed 2013-07-11) [Lookup]
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 defea098 - installed 2017-10-25) [Lookup]
User Launch Agents: ⓘ
[loaded] com.adobe.ARM.[...].plist (? 560d19c8 982a8b77 - installed 2015-10-17) [Lookup]
[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) [Lookup]
User Login Items: ⓘ
AdobeResourceSynchronizer Application
(/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
iTunesHelper Application (Apple, Inc. - installed 2017-12-07)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ⓘ
AdobePDFViewerNPAPI: 11.0.13 (installed 2015-10-17) [Lookup]
FlashPlayer-10.6: 27.0.0.187 (installed 2017-12-03) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-12-07)
AdobePDFViewer: 11.0.13 (installed 2015-10-17) [Lookup]
Flash Player: 27.0.0.187 (installed 2017-12-03) [Lookup]
3rd Party Preference Panes: ⓘ
Flash Player (installed 2017-10-25) [Lookup]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Server HD: Disk size: 999.35 GB Disk used: 136.27 GB
Destinations:
HD2 [Local]
Total size: 999.86 GB
Total number of backups: 3
Oldest backup: 2017-12-05, 1:19 AM
Last backup: 2017-12-09, 6:58 PM
Size of backup disk: Adequate
Backup size 999.86 GB > (Disk used 136.27 GB X 3)
Top Processes by CPU: ⓘ
10% WindowServer
8% mds
5% mdworker
4% mdworker
2% kernel_task
Top Processes by Memory: ⓘ
552 MB kernel_task
162 MB com.apple.WebKit.WebContent
128 MB mds_stores
106 MB Finder
77 MB Safari
Top Processes by Network Use: ⓘ
Input Output Process name
11 KB 11 KB mDNSResponder
Top Processes by Energy Use: ⓘ
12.62 WindowServer
3.24 com.apple.WebKit.WebContent
1.94 hidd
1.66 com.apple.WebKit.Networking
Virtual Memory Information: ⓘ
1.49 GB Available RAM
18 MB Free RAM
2.51 GB Used RAM
1.48 GB Cached files
0 B Swap Used
Software installs (last 30 days): ⓘ
Adobe Flash Player: (installed 2017-11-14)
Adobe Pepper Flash Player: (installed 2017-11-14)
Bitdefender Virus Scanner: 3.10 (installed 2017-12-02)
Adobe Flash Player: (installed 2017-12-03)
Adobe Flash Player: (installed 2017-12-03)
Adobe Flash Player: (installed 2017-12-03)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events): ⓘ
2017-12-11 10:51:06 accountsd Crash [Open]
Cause: *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSPlaceholderDictionary initWithObjects:forKeys:count:]: attempt to insert nil object from objects[0]'
terminating with uncaught exception of type NSException
abort() called
2017-12-10 07:58:09 com.apple.WebKit.WebContent High CPU use [Open] [Details]
2017-12-09 17:06:21 mdworker High CPU use [Open] [Details]
2017-12-09 16:35:51 Kernel Panic [Open] [Details]
3rd Party Kernel Extensions: None
Files deleted by EtreCheck: ⓘ
2017-12-11 08:41:23 - /Library/LaunchDaemons/com.apple.serverd.plist - Unknown
Thanks again. I upgraded to High Sierra from Mountain Lion 8.5 and this was the only upgrade available from the App Store ,along with some other updates. Where do I get the Combo ? I thought that all was included in the latest upgrade.
I'm not exactly a computer guy, just a musician. Having some sound every now and then wouldn't hurt.
Hi.
Pretty much all audio. For example ,when audio freezes on Youtube it freezes I tunes and Logic and vice versa.Restart fixes it only temporarily. Today I tunes froze after 3 minutes of playback without being connected to the internet.When the sound is frozen I don't even open the Logic .Last time I did it had to be Force-quit. Logic is more stable ,but unpredictable. Today it played for18 minutes then I turned it off. Things are pretty much the same before and after the Combo update . I had no problems like this in Mountain Lion 8.5 and Logic X.
As far as the gear goes,I'm using Apogee Duet ,LogicProX 10.3.2 ,that's it .
Thanks again
Thanks again.
I reset everything prescribed (twice) and the problem didn't go away.Also there are pops in the audio which I forgot to mention previously. One more thing I forgot to mention is my Kontakt5 but I don't think that it has anything to do with Youtube or iTunes.
Hi and thanks. Seems like a nice little app ( if in right hands)
I did few EtreCheck scans ( specifying my problem ,then other reasons) Here are some observations.
Diagnostic report; performance good or excellent.
System Launch Agents not loaded 8 apple tasks
System Launch Daemons not loaded 36 apple tasks
Plenty of crash reports in the Console since I upgraded.
Deleted Library/Launch Daemons/ com.apple serverd.plist through the EtreCheck. Which brings me to the Server app.
I didn't purchase the recent one and deleted the old one in order to High Sierra download.I never used it's features. Got the idea somewhere in Apple chat. Could that be the issue?
Otherwise I don't know what to look . Any thoughts?
Does it say why the Launch Agents and Daemons are not loading.
There is no personal information in the report. Please post the whole report, so that we can get a better look at what is going on with your system.
Good work, I knew that you could do it. Your report looks good, which is a good thing. Unfortunately, it does not help us with the Audio problem.
I would disconnect the USB Apogee Duet and test the Mac Mini with some different types of devices, to see if the audio craps out using other devices.
for some example's:
a set of headphones or buds in the audio output port
a set of bluetooth headphones or speakers
a different USB audio device
Thank you very much.
I disconnected USB Duet and plugged in my headphones. I tried to sweat the apps by changing tracks ,tunes and videos. Not a single pop or crash. Youtube worked fine for 30 min and I turned it off.
Seems that Duet is the problem . Since it's a rather pricey device to put on the curb on Thursday ,do you have any suggestions . Perhaps more memory. I have only 4 gigs.
Hi again and thanks .I found an update on the Apogee site, and now everything seems to work fine.
I really appreciate all your help and who knows, maybe there is a future for me working for Apple .
AS A JANITOR !
You would have to test it for awhile, then re-run an EtreCheck report and/or watch your Activity Monitor to see if running low on RAM caused the problem.
Try downloading and installing the macOS High Sierra 10.13.2 Combo Update.
Kappy gave you the link to the Combo Update in his first reply.
To get to the update, just click on > macOS High Sierra 10.13.2 Combo Update
Thanks, I did upgrade to 10.13.2 last week and did the latest update two days ago. Is that what "Combo update" is?
However the problems are the same.
HighSierra10.13.2 audio issues !