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Apple TV keeps crashing when watching Prime Vedio

Apple TV keeps crashing while I am watching Prime vedio. Netflix and HBO go don’t have the same issue.

Posted on Dec 10, 2017 11:47 AM

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Posted on Jan 21, 2018 7:22 PM

Hi,


I was having the EXACT same issue and simply restarted the system (settings>general>restart) and it is now working perfectly without issue.


Hope this works for you.

1 reply

Apple TV keeps crashing when watching Prime Vedio

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