touch ID
hi all -
I have a new proBook -
I loaded touch ID & it stopped working 2 weeks after -
I deleted & started over but it keeps telling me - 'failed'
any thoughts would be greatly appreciated
MacBook Pro TouchBar and Touch ID, iOS 11.2
You are entitled to 90 day telephone support from Apple. Try contacting them.
Apple Support by e-mail or chat
Or if you live near an Apple Store, make a Genius Bar appointment to have the computer tested. Supposedly there is no charge for testing. Use 2nd link if not near an Apple Store or aren’t in the US. Hardware Repair - Keeping Confidential Data Safe
Take the original purchase receipt with you.