Where to post an etrecheck report
EtreCheck version: 3.4.6 (460)
Report generated 2017-12-10 12:38:18
Download EtreCheck from https://etrecheck.com
Runtime: 10:29
Performance: Poor
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Problem: Beachballing
Description:
Beachball and very slow and freezes. Must restart to get back to normal … very frustrating
Hardware Information:ⓘ
iMac (Retina 4K, 21.5-inch, Late 2015)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac16,2
1 3.1 GHz Intel Core i5 (i5-5675R) CPU: 4-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB DDR3 1867 MHz ok
BANK 1/DIMM0
8 GB DDR3 1867 MHz ok
Handoff/Airdrop2: supported
Wireless: en1: 802.11 a/b/g/n/ac
Video Information:ⓘ
Intel Iris Pro Graphics 6200 - VRAM: 1536 MB
iMac 4096 x 2304
Disk Information:ⓘ
APPLE HDD HTS541010A9E662 disk0: (1 TB) (Rotational)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
(disk0s2) <not mounted> [CoreStorage Container]: 999.35 GB
Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB
USB Information:ⓘ
USB30Bus
VIA Labs, Inc. USB3.0 Hub
Broadcom Corp. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
VIA Labs, Inc. USB2.0 Hub
Logitech USB Receiver
Apple Inc. MacBook Air SuperDrive
Thunderbolt Information:ⓘ
Apple Inc. thunderbolt_bus
Virtual disks:ⓘ
[redacted] (disk1 - Journaled HFS+) / [Startup]: 998.99 GB (232.68 GB free)
Physical disk: disk0s2 999.35 GB Online
System Software:ⓘ
macOS High Sierra 10.13.2 (17C88) - Time since boot: about one hour
Gatekeeper:ⓘ
Mac App Store and identified developers
Kernel Extensions:ⓘ
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (2.0) [Lookup]
/Library/Extensions
[loaded] com.Logitech.Control Center.HID Driver (3.9.5 - SDK 10.8) [Lookup]
[loaded] com.Logitech.Unifying.HID Driver (1.3.5 - SDK 10.8) [Lookup]
[loaded] com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.9) [Lookup]
[loaded] com.bongiovi.DPSReflector (1.0.6 - SDK 10.12) [Lookup]
[loaded] com.logitech.manager.kernel.driver (6.20.1 - SDK 10.8) [Lookup]
[loaded] com.malwarebytes.mbam.rtprotection (3.1 - SDK 10.12) [Lookup]
[loaded] com.metakine.handsoff.driver (3.2.4 - SDK 10.9) [Lookup]
[not loaded] com.objective-see.OstiariusKext (1.1.0 - SDK 10.11) [Lookup]
/System/Library/Extensions
[not loaded] com.Cycling74.driver.Soundflower (1.5.1) [Lookup]
[not loaded] com.flipvideo.IOUSBCameraMassStorage (1.0.1) [Lookup]
[not loaded] com.globaldelight.driver.BoomDevice (1.1 - SDK 10.1) [Lookup]
[loaded] com.hzsystems.terminus.driver (4) [Lookup]
[not loaded] com.iospirit.driver.rbiokithelper (1.18.1 - SDK 10.6) [Lookup]
[not loaded] com.lytro.Firefly (4.3.3 - SDK 10.10) [Lookup]
[not loaded] com.manycamllc.driver.ManyCamDriver (0.0.9) [Lookup]
[not loaded] com.novatelwireless.kext.wwan (v3.0.22 (001)) [Lookup]
[not loaded] com.rogueamoeba.InstantOn (6.0.2 - SDK 10.6) [Lookup]
[not loaded] com.roxio.BluRaySupport (1.1.6) [Lookup]
[loaded] com.smithMicro.driver.DeviceSentry (5.1 (710)) [Lookup]
[loaded] com.smithmicro.DeviceSentryCR (5.1 (710)) [Lookup]
[not loaded] com.smithmicro.nke.NetBlockade (5.1 (710)) [Lookup]
[not loaded] com.smithmicro.nke.NetworkSpyAlert (5.1 (710)) [Lookup]
[loaded] com.squirrels.airparrot.framebuffer (1.6 - SDK 10.8) [Lookup]
[loaded] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) [Lookup]
/System/Library/Extensions/DeviceSentry.kext/Contents/PlugIns
[not loaded] com.smithMicro.driver.DeviceSentryBD (5.1 (710)) [Lookup]
[not loaded] com.smithMicro.driver.DeviceSentryCD (5.1 (710)) [Lookup]
[loaded] com.smithMicro.driver.DeviceSentryDVD (5.1 (710)) [Lookup]
/System/Library/Extensions/InstantOn.kext/Contents/PlugIns
[not loaded] com.rogueamoeba.InstantOnCore (6.0.2 - SDK 10.6) [Lookup]
/System/Library/Extensions/NovatelWirelessWWAN.kext/Contents/Plugins
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (v3.0.22 (001)) [Lookup]
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (v3.0.22 (001)) [Lookup]
[not loaded] com.novatelwireless.driver.3G (v3.0.22 (001)) [Lookup]
[not loaded] com.novatelwireless.driver.3GData (v3.0.22 (001)) [Lookup]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (v3.0.22 (001)) [Lookup]
[not loaded] com.novatelwireless.driver.NWVBE (v3.0.22 (001)) [Lookup]
/System/Library/Extensions/RBIOKitHelper.kext/Contents/PlugIns
[not loaded] com.iospirit.driver.RBTSRPlugin (1.18 - SDK 10.6) [Lookup]
System Launch Agents:ⓘ
[not loaded] 8 Apple tasks
[loaded] 162 Apple tasks
[running] 120 Apple tasks
System Launch Daemons:ⓘ
[not loaded] 34 Apple tasks
[loaded] 176 Apple tasks
[running] 121 Apple tasks
Launch Agents:ⓘ
[running] com.Logitech.Control Center.Daemon.plist (Logitech Inc. - installed 2017-08-29) [Lookup]
[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2015-11-21) [Lookup]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]
[running] com.logitech.manager.daemon.plist (Logitech Inc. - installed 2017-08-29) [Lookup]
[running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2017-11-11) [Lookup]
[running] com.metakine.handsoff.agent.plist (One Periodic Inc. - installed 2017-10-09) [Lookup]
[running] com.micromat.TechToolProAgent.plist (Micromat, Inc. - installed 2017-10-01) [Lookup]
[not loaded] com.oracle.java.Java-Updater.plist (? 0 ? - installed 2016-05-16) [Lookup]
Launch Daemons:ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 defea098 - installed 2017-10-25) [Lookup]
[running] com.aladdin.aksusbd.plist (? 882ffbab 136d3d53 - installed 2013-03-04) [Lookup]
[failed] com.aladdin.hasplmd.plist (? c5d97ee2 db34eda8 - installed 2013-03-04) [Lookup]
[loaded] com.apple.installer.osmessagetracing.plist (Apple, Inc. - installed 2017-12-01)
[loaded] com.bresink.system.securityagent3.plist (Marcel Bresink - installed 2012-07-28) [Lookup]
[loaded] com.github.IngmarStein.Monolingual.Helper.plist (Ingmar Stein - installed 2017-08-29) [Lookup]
[running] com.informer.mac.service.plist (Andrey Popov - installed 2016-12-13) [Lookup]
[running] com.leapmotion.leapd.plist (Leap Motion, Inc. - installed 2015-10-05) [Lookup]
[loaded] com.lytro.Lytro.InstallHelper.plist (Lytro Inc. - installed 2016-02-25) [Lookup]
[loaded] com.macpaw.CleanMyMac2.Agent.plist (MacPaw Inc. - installed 2016-03-25) [Lookup]
[loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2016-03-01) [Lookup]
[running] com.magican.castle.plist (Magican Software Ltd. - installed 2013-07-22) [Lookup]
[loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-03-15) [Lookup]
[running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2017-11-11) [Lookup]
[running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2017-11-11) [Lookup]
[running] com.metakine.handsoff.daemon.plist (One Periodic Inc. - installed 2017-10-09) [Lookup]
[running] com.micromat.TechToolProDaemon.plist (Micromat, Inc. - installed 2017-10-01) [Lookup]
[running] com.objective-see.ransomwhere.plist (Objective-See, LLC - installed 2016-05-24) [Lookup]
[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2016-09-22) [Lookup]
[loaded] com.skype.skypeinstaller.plist (Skype - installed 2016-07-04) [Lookup]
[running] com.smithmicro.schedulerdaemon.plist (? fc78c498 7d519531 - installed 2011-04-23) [Lookup]
[loaded] com.stclairsoft.AppTamerAgent.plist (? ? ? - installed 2011-04-23) [Lookup]
[failed] net.conceited.RubbernetDaemon.plist (Conceited Software - installed 2013-06-29) [Lookup]
[running] net.exirion.ssdfanctrl.plist (? 6fbe74f0 4fb5f732 - installed 2013-10-31) [Lookup]
[loaded] net.sourceforge.MonolingualHelper.plist (ti und m AG - installed 2012-08-06) [Lookup]
User Launch Agents:ⓘ
[loaded] com.adobe.ARM.[...].plist (? 560d19c8 7b48b8a6 - installed 2017-11-22) [Lookup]
[running] com.amazon.music.plist (? 7c73c27a 352c1b38 - installed 2017-08-29) [Lookup]
[running] com.hp.devicemonitor.plist (HP Inc. - installed 2017-12-10) [Lookup]
[failed] com.informer.mac.client.plist (Andrey Popov - installed 2017-09-13) [Lookup]
[loaded] com.koingosw.maccleansehelper.CleanupReminder.plist (Koingo Software, Inc. - installed 2017-11-18) [Lookup]
[loaded] com.koingosw.maccleansehelper.MonitorTrash.plist (Koingo Software, Inc. - installed 2017-11-18) [Lookup]
User Login Items:ⓘ
Box Local Com Server Application
(~/Library/Application Support/Box/Box Edit/Box Local Com Server.app)
Bongiovi DPS Application
(/Applications/Bongiovi DPS/Bongiovi DPS.app)
Dropbox Application
(/Applications/Dropbox.app)
Internet Plug-ins:ⓘ
AdobePDFViewerNPAPI: 15.010.20060 (installed 2016-03-09) [Lookup]
Flash Player: 27.0.0.187 (installed 2017-11-14) [Lookup]
AdobePDFViewer: 15.010.20060 (installed 2016-03-09) [Lookup]
Unity Web Player: UnityPlayer version 3.5.5f4 (installed 2012-12-27) [Lookup]
Scorch: Unknown (installed 2014-01-09) [Lookup]
googletalkbrowserplugin: 5.38.6.0 (installed 2014-10-28) [Lookup]
iPhotoPhotocast: 7.0 (installed 2012-12-27)
RealPlayer Plugin: Unknown (installed 2012-12-27) [Lookup]
RL Secure Plug-In Layer: Unknown (installed 2013-05-29) [Lookup]
DirectorShockwave: 11.6.6r636 (installed 2012-12-27) [Lookup]
PDF Browser Plugin: 2.4.4 (installed 2014-02-17) [Lookup]
FlashPlayer-10.6: 27.0.0.187 (installed 2017-11-14) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-12-07)
npDDRia: 0.0.14.5 (installed 2016-08-18) [Lookup]
AmazonMP3DownloaderPlugin: AmazonMP3DownloaderPlugin 1.0.16 (installed 2012-12-27) [Lookup]
Yahoo! Installer 3: 1.0.128 (installed 2012-12-27) [Lookup]
CANONiMAGEGATEWAYDL: 3.1.0.2 (installed 2015-07-23) [Lookup]
Musicnotes: 1.18.6 (installed 2012-12-27) [Lookup]
CouponPrinter-FireFox: Version 1.0.11 (installed 2012-12-27) [Lookup]
Silverlight: 5.1.50901.0 (installed 2017-08-29) [Lookup]
o1dbrowserplugin: 5.38.6.0 (installed 2014-11-21) [Lookup]
JavaAppletPlugin: Java 8 Update 111 build 14 (installed 2017-08-29) Check version
User internet Plug-ins:ⓘ
ZoomUsPlugIn: 3.6.17046.1226 (installed 2016-12-27) [Lookup]
UploadManager: Unknown
Google Earth Web Plug-in: 6.2 (installed 2015-07-23) [Lookup]
ContentManager: Unknown
RocketEngine: Unknown
Safari Extensions:ⓘ
[enabled] AdBlock Ultimate - Secure Download - https://adblockultimate.net/ (installed 2017-11-16)
[not loaded] iTube Studio - iSkysoft Studio - http://www.iskysoft.com (installed 2016-07-19)
[not loaded] VimeoEmbiggener - Josh Pigford - http://madebysabotage.com (installed 2010-07-01)
[not loaded] ResizeMe - Aaron Holland - http://aaronholla.webs.com (installed 2015-07-03)
[not loaded] ClickToFlash - Marc Hoyois - http://hoyois.github.com/safariextensions/clicktoplugin/ (installed 2015-06-30)
[not loaded] Blur - Abine, the online privacy company. - http://www.abine.com (installed 2015-06-30)
[not loaded] Cookie Stumbler - WriteIt! Studios Limited - http://www.writeitstudios.com (installed 2012-06-05)
[not loaded] Ultimate Status Bar - Karl Dearden - http://ultimatestatusbar.com/ (installed 2013-11-06)
[not loaded] Open in Internet Explorer - Parallels - http://www.parallels.com (installed 2017-11-21)
[not loaded] URL Advisor - Kaspersky Lab - http://kaspersky.com (installed 2016-09-13)
[enabled] Translate - SideTree.com - Apps for Mac and Web - http://SideTree.com/extensions.html#Translate (installed 2016-01-29)
[not loaded] DuckDuckGo - DuckDuckGo - http://duckduckgo.com (installed 2015-07-11)
[not loaded] Better Facebook - Matt Kruse - http://BetterFacebook.net (installed 2010-11-17)
[not loaded] TimeLineRemove - Timelineremove.com - http://www.timelineremove.com (installed 2012-07-04)
[enabled] AdBlock - BetaFish, Inc. - https://getadblock.com (installed 2017-08-06)
[enabled] Ka-Block! - David Graham & Josh Peek - http://kablock.com (installed 2017-11-16)
[not loaded] LastPass - LastPass - https://lastpass.com (installed 2014-10-03)
[enabled] WOT - WOT Services Ltd - http://www.mywot.com/ (installed 2016-04-22)
[not loaded] Honey - Honey Science Corporation - https://www.joinhoney.com (installed 2017-11-06)
[enabled] Dashlane - Dashlane Inc. - http://www.dashlane.com (installed 2017-11-14)
[enabled] Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (installed 2016-01-24)
[not loaded] Coupons at Checkout - CouponFollow, LLC - http://couponfollow.com/checkout (installed 2012-12-17)
[not loaded] Add To Amazon Wish List - Amazon.com - http://www.amazon.com/wishlist?ref=cm_wl_saf_ext (installed 2011-07-21)
[not loaded] YoutubeWide - Pedrocc - http://www.pedrocc.com/safari (installed 2012-10-10)
Audio Plug-ins:ⓘ
Digital Power Station: Unknown (installed 2012-12-27) [Lookup]
EcammAudioLoader: 1.0.2 (installed 2015-07-23) [Lookup]
CallRecorder: v2.5.4 (installed 2015-07-23) [Lookup]
User iTunes Plug-ins:ⓘ
Flash Player: 9.0.159.0 (installed 2015-07-23) [Lookup]
3rd Party Preference Panes:ⓘ
Akamai NetSession Preferences (installed 2016-08-22) [Lookup]
Application Enhancer (installed 2015-07-23) [Lookup]
AppTrap (installed 2015-07-23) [Lookup]
avc1DecoderPane (installed 2008-04-15) [Lookup]
Dashboard KickStart (installed 2016-08-22) [Lookup]
ExtManager (installed 2006-03-19) [Lookup]
Flash Player (installed 2017-10-25) [Lookup]
Java (installed 2017-08-29) [Lookup]
Logitech Control Center (installed 2017-08-29) [Lookup]
Logi Options Launcher (installed 2017-08-29) [Lookup]
NFS (installed 2012-12-27) [Lookup]
SystemModeConfigurator (installed 2012-12-27) [Lookup]
TechTool Protection (installed 2017-10-01) [Lookup]
TuneConnect Server (installed 2014-06-23) [Lookup]
Widget Manager (installed 2010-03-24) [Lookup]
Xmarks for Safari (installed 2013-12-21) [Lookup]
Time Machine:ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
[redacted]: Disk size: 998.99 GB Disk used: 766.32 GB
Destinations:
Erased [Local]
Total size: 999.86 GB
Total number of backups: 1
Oldest backup: 1/30/2016, 9:55 AM
Last backup: 1/30/2016, 9:55 AM
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 766.32 GB X 3)
Top Processes by CPU:ⓘ
7% mds
5% mdworker
5% mdworker
5% mdworker
4% kernel_task
Top Processes by Memory:ⓘ
1.20 GB kernel_task
451 MB mds_stores
440 MB iTunes
431 MB Dock
286 MB Finder
Top Processes by Network Use:ⓘ
Input Output Process name
1 MB 138 KB mDNSResponder
157 KB 278 KB Dropbox
24 KB 38 KB ath
6 KB 8 KB apsd
9 KB 3 KB com.apple.WebKit.Networking
Top Processes by Energy Use:ⓘ
28.94 mds
21.68 mds_stores
10.74 mdworker
10.54 mdworker
10.50 mdworker
Virtual Memory Information:ⓘ
8.16 GB Available RAM
2.17 GB Free RAM
7.84 GB Used RAM
5.99 GB Cached files
12 MB Swap Used
Software installs (last 30 days):ⓘ
Malwarebytes for Mac: (installed 2017-11-11)
Adobe Flash Player: (installed 2017-11-14)
Bongiovi DPS: (installed 2017-11-16)
Disk Doctor: 3.8 (installed 2017-11-17)
Universal Translator: 2.0.1 (installed 2017-11-18)
Translator: 2.3.1 (installed 2017-11-18)
iTranslate: 1.4.5 (installed 2017-11-18)
Delete Apps: 1.8 (installed 2017-11-18)
VideoPad Video Editor: 5.30 (installed 2017-11-19)
Adobe Reader XI (11.0.23): (installed 2017-11-22)
iTranslate: 1.4.6 (installed 2017-11-25)
Unclutter: 2.1.6 (installed 2017-11-30)
Video Editor MovieMator Pro: 2.4.0 (installed 2017-11-30)
SuperDuper!: (installed 2017-12-01)
MacFamilyTree 8: 8.2.6 (installed 2017-12-06)
Disk Doctor: 3.9 (installed 2017-12-07)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events):ⓘ
2017-12-10 12:33:58 hasplmd Crash [Open]
Cause: dyld: launch, loading dependent libraries
2017-12-10 11:13:25 Bongiovi DPS.app Crash [Open]
Cause: terminating with uncaught exception of type CAException
abort() called
2017-12-10 10:50:51 coreaudiod Crash [Open]
Cause: abort() called
*** error for object 0x7ffa89d212c8: pointer being freed was not allocated
2017-12-10 10:35:56 net.conceited.RubbernetDaemon Crash [Open]
2017-12-10 10:32:59 Last shutdown cause: 3 - Hard shutdown
2017-12-09 14:03:07 cloudd Crash [Open]
Cause: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Path /Users/USER/Library/Caches/*/Assets deleted/renamed, crashing.'
terminating with uncaught exception of type NSException
abort() called
2017-12-08 15:10:49 AppZapper.app Crash [Open]
Cause: objc_msgSend() selector name: invalidate
iMac (21.5-inch, Late 2012), macOS High Sierra (10.13.2), Poor performance