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Where to post an etrecheck report

EtreCheck version: 3.4.6 (460)

Report generated 2017-12-10 12:38:18

Download EtreCheck from https://etrecheck.com

Runtime: 10:29

Performance: Poor


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.


Problem: Beachballing

Description:

Beachball and very slow and freezes. Must restart to get back to normal … very frustrating


Hardware Information:

iMac (Retina 4K, 21.5-inch, Late 2015)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac16,2

1 3.1 GHz Intel Core i5 (i5-5675R) CPU: 4-core

16 GB RAM Not upgradeable

BANK 0/DIMM0

8 GB DDR3 1867 MHz ok

BANK 1/DIMM0

8 GB DDR3 1867 MHz ok

Handoff/Airdrop2: supported

Wireless: en1: 802.11 a/b/g/n/ac


Video Information:

Intel Iris Pro Graphics 6200 - VRAM: 1536 MB

iMac 4096 x 2304


Disk Information:

APPLE HDD HTS541010A9E662 disk0: (1 TB) (Rotational)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

(disk0s2) <not mounted> [CoreStorage Container]: 999.35 GB

Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB


USB Information:

USB30Bus

VIA Labs, Inc. USB3.0 Hub

Broadcom Corp. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)

VIA Labs, Inc. USB2.0 Hub

Logitech USB Receiver

Apple Inc. MacBook Air SuperDrive


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Virtual disks:

[redacted] (disk1 - Journaled HFS+) / [Startup]: 998.99 GB (232.68 GB free)

Physical disk: disk0s2 999.35 GB Online


System Software:

macOS High Sierra 10.13.2 (17C88) - Time since boot: about one hour


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

/Library/Application Support/Roxio

[not loaded] com.roxio.TDIXController (2.0) [Lookup]


/Library/Extensions

[loaded] com.Logitech.Control Center.HID Driver (3.9.5 - SDK 10.8) [Lookup]

[loaded] com.Logitech.Unifying.HID Driver (1.3.5 - SDK 10.8) [Lookup]

[loaded] com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.9) [Lookup]

[loaded] com.bongiovi.DPSReflector (1.0.6 - SDK 10.12) [Lookup]

[loaded] com.logitech.manager.kernel.driver (6.20.1 - SDK 10.8) [Lookup]

[loaded] com.malwarebytes.mbam.rtprotection (3.1 - SDK 10.12) [Lookup]

[loaded] com.metakine.handsoff.driver (3.2.4 - SDK 10.9) [Lookup]

[not loaded] com.objective-see.OstiariusKext (1.1.0 - SDK 10.11) [Lookup]


/System/Library/Extensions

[not loaded] com.Cycling74.driver.Soundflower (1.5.1) [Lookup]

[not loaded] com.flipvideo.IOUSBCameraMassStorage (1.0.1) [Lookup]

[not loaded] com.globaldelight.driver.BoomDevice (1.1 - SDK 10.1) [Lookup]

[loaded] com.hzsystems.terminus.driver (4) [Lookup]

[not loaded] com.iospirit.driver.rbiokithelper (1.18.1 - SDK 10.6) [Lookup]

[not loaded] com.lytro.Firefly (4.3.3 - SDK 10.10) [Lookup]

[not loaded] com.manycamllc.driver.ManyCamDriver (0.0.9) [Lookup]

[not loaded] com.novatelwireless.kext.wwan (v3.0.22 (001)) [Lookup]

[not loaded] com.rogueamoeba.InstantOn (6.0.2 - SDK 10.6) [Lookup]

[not loaded] com.roxio.BluRaySupport (1.1.6) [Lookup]

[loaded] com.smithMicro.driver.DeviceSentry (5.1 (710)) [Lookup]

[loaded] com.smithmicro.DeviceSentryCR (5.1 (710)) [Lookup]

[not loaded] com.smithmicro.nke.NetBlockade (5.1 (710)) [Lookup]

[not loaded] com.smithmicro.nke.NetworkSpyAlert (5.1 (710)) [Lookup]

[loaded] com.squirrels.airparrot.framebuffer (1.6 - SDK 10.8) [Lookup]

[loaded] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) [Lookup]


/System/Library/Extensions/DeviceSentry.kext/Contents/PlugIns

[not loaded] com.smithMicro.driver.DeviceSentryBD (5.1 (710)) [Lookup]

[not loaded] com.smithMicro.driver.DeviceSentryCD (5.1 (710)) [Lookup]

[loaded] com.smithMicro.driver.DeviceSentryDVD (5.1 (710)) [Lookup]


/System/Library/Extensions/InstantOn.kext/Contents/PlugIns

[not loaded] com.rogueamoeba.InstantOnCore (6.0.2 - SDK 10.6) [Lookup]


/System/Library/Extensions/NovatelWirelessWWAN.kext/Contents/Plugins

[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (v3.0.22 (001)) [Lookup]

[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (v3.0.22 (001)) [Lookup]

[not loaded] com.novatelwireless.driver.3G (v3.0.22 (001)) [Lookup]

[not loaded] com.novatelwireless.driver.3GData (v3.0.22 (001)) [Lookup]

[not loaded] com.novatelwireless.driver.DisableAutoInstall (v3.0.22 (001)) [Lookup]

[not loaded] com.novatelwireless.driver.NWVBE (v3.0.22 (001)) [Lookup]


/System/Library/Extensions/RBIOKitHelper.kext/Contents/PlugIns

[not loaded] com.iospirit.driver.RBTSRPlugin (1.18 - SDK 10.6) [Lookup]


System Launch Agents:

[not loaded] 8 Apple tasks

[loaded] 162 Apple tasks

[running] 120 Apple tasks


System Launch Daemons:

[not loaded] 34 Apple tasks

[loaded] 176 Apple tasks

[running] 121 Apple tasks


Launch Agents:

[running] com.Logitech.Control Center.Daemon.plist (Logitech Inc. - installed 2017-08-29) [Lookup]

[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2015-11-21) [Lookup]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]

[running] com.logitech.manager.daemon.plist (Logitech Inc. - installed 2017-08-29) [Lookup]

[running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2017-11-11) [Lookup]

[running] com.metakine.handsoff.agent.plist (One Periodic Inc. - installed 2017-10-09) [Lookup]

[running] com.micromat.TechToolProAgent.plist (Micromat, Inc. - installed 2017-10-01) [Lookup]

[not loaded] com.oracle.java.Java-Updater.plist (? 0 ? - installed 2016-05-16) [Lookup]


Launch Daemons:

[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]

[loaded] com.adobe.fpsaud.plist (? 2afb3af7 defea098 - installed 2017-10-25) [Lookup]

[running] com.aladdin.aksusbd.plist (? 882ffbab 136d3d53 - installed 2013-03-04) [Lookup]

[failed] com.aladdin.hasplmd.plist (? c5d97ee2 db34eda8 - installed 2013-03-04) [Lookup]

[loaded] com.apple.installer.osmessagetracing.plist (Apple, Inc. - installed 2017-12-01)

[loaded] com.bresink.system.securityagent3.plist (Marcel Bresink - installed 2012-07-28) [Lookup]

[loaded] com.github.IngmarStein.Monolingual.Helper.plist (Ingmar Stein - installed 2017-08-29) [Lookup]

[running] com.informer.mac.service.plist (Andrey Popov - installed 2016-12-13) [Lookup]

[running] com.leapmotion.leapd.plist (Leap Motion, Inc. - installed 2015-10-05) [Lookup]

[loaded] com.lytro.Lytro.InstallHelper.plist (Lytro Inc. - installed 2016-02-25) [Lookup]

[loaded] com.macpaw.CleanMyMac2.Agent.plist (MacPaw Inc. - installed 2016-03-25) [Lookup]

[loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2016-03-01) [Lookup]

[running] com.magican.castle.plist (Magican Software Ltd. - installed 2013-07-22) [Lookup]

[loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-03-15) [Lookup]

[running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2017-11-11) [Lookup]

[running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2017-11-11) [Lookup]

[running] com.metakine.handsoff.daemon.plist (One Periodic Inc. - installed 2017-10-09) [Lookup]

[running] com.micromat.TechToolProDaemon.plist (Micromat, Inc. - installed 2017-10-01) [Lookup]

[running] com.objective-see.ransomwhere.plist (Objective-See, LLC - installed 2016-05-24) [Lookup]

[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2016-09-22) [Lookup]

[loaded] com.skype.skypeinstaller.plist (Skype - installed 2016-07-04) [Lookup]

[running] com.smithmicro.schedulerdaemon.plist (? fc78c498 7d519531 - installed 2011-04-23) [Lookup]

[loaded] com.stclairsoft.AppTamerAgent.plist (? ? ? - installed 2011-04-23) [Lookup]

[failed] net.conceited.RubbernetDaemon.plist (Conceited Software - installed 2013-06-29) [Lookup]

[running] net.exirion.ssdfanctrl.plist (? 6fbe74f0 4fb5f732 - installed 2013-10-31) [Lookup]

[loaded] net.sourceforge.MonolingualHelper.plist (ti und m AG - installed 2012-08-06) [Lookup]


User Launch Agents:

[loaded] com.adobe.ARM.[...].plist (? 560d19c8 7b48b8a6 - installed 2017-11-22) [Lookup]

[running] com.amazon.music.plist (? 7c73c27a 352c1b38 - installed 2017-08-29) [Lookup]

[running] com.hp.devicemonitor.plist (HP Inc. - installed 2017-12-10) [Lookup]

[failed] com.informer.mac.client.plist (Andrey Popov - installed 2017-09-13) [Lookup]

[loaded] com.koingosw.maccleansehelper.CleanupReminder.plist (Koingo Software, Inc. - installed 2017-11-18) [Lookup]

[loaded] com.koingosw.maccleansehelper.MonitorTrash.plist (Koingo Software, Inc. - installed 2017-11-18) [Lookup]


User Login Items:

Box Local Com Server Application

(~/Library/Application Support/Box/Box Edit/Box Local Com Server.app)

Bongiovi DPS Application

(/Applications/Bongiovi DPS/Bongiovi DPS.app)

Dropbox Application

(/Applications/Dropbox.app)


Internet Plug-ins:

AdobePDFViewerNPAPI: 15.010.20060 (installed 2016-03-09) [Lookup]

Flash Player: 27.0.0.187 (installed 2017-11-14) [Lookup]

AdobePDFViewer: 15.010.20060 (installed 2016-03-09) [Lookup]

Unity Web Player: UnityPlayer version 3.5.5f4 (installed 2012-12-27) [Lookup]

Scorch: Unknown (installed 2014-01-09) [Lookup]

googletalkbrowserplugin: 5.38.6.0 (installed 2014-10-28) [Lookup]

iPhotoPhotocast: 7.0 (installed 2012-12-27)

RealPlayer Plugin: Unknown (installed 2012-12-27) [Lookup]

RL Secure Plug-In Layer: Unknown (installed 2013-05-29) [Lookup]

DirectorShockwave: 11.6.6r636 (installed 2012-12-27) [Lookup]

PDF Browser Plugin: 2.4.4 (installed 2014-02-17) [Lookup]

FlashPlayer-10.6: 27.0.0.187 (installed 2017-11-14) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-12-07)

npDDRia: 0.0.14.5 (installed 2016-08-18) [Lookup]

AmazonMP3DownloaderPlugin: AmazonMP3DownloaderPlugin 1.0.16 (installed 2012-12-27) [Lookup]

Yahoo! Installer 3: 1.0.128 (installed 2012-12-27) [Lookup]

CANONiMAGEGATEWAYDL: 3.1.0.2 (installed 2015-07-23) [Lookup]

Musicnotes: 1.18.6 (installed 2012-12-27) [Lookup]

CouponPrinter-FireFox: Version 1.0.11 (installed 2012-12-27) [Lookup]

Silverlight: 5.1.50901.0 (installed 2017-08-29) [Lookup]

o1dbrowserplugin: 5.38.6.0 (installed 2014-11-21) [Lookup]

JavaAppletPlugin: Java 8 Update 111 build 14 (installed 2017-08-29) Check version


User internet Plug-ins:

ZoomUsPlugIn: 3.6.17046.1226 (installed 2016-12-27) [Lookup]

UploadManager: Unknown

Google Earth Web Plug-in: 6.2 (installed 2015-07-23) [Lookup]

ContentManager: Unknown

RocketEngine: Unknown


Safari Extensions:

[enabled] AdBlock Ultimate - Secure Download - https://adblockultimate.net/ (installed 2017-11-16)

[not loaded] iTube Studio - iSkysoft Studio - http://www.iskysoft.com (installed 2016-07-19)

[not loaded] VimeoEmbiggener - Josh Pigford - http://madebysabotage.com (installed 2010-07-01)

[not loaded] ResizeMe - Aaron Holland - http://aaronholla.webs.com (installed 2015-07-03)

[not loaded] ClickToFlash - Marc Hoyois - http://hoyois.github.com/safariextensions/clicktoplugin/ (installed 2015-06-30)

[not loaded] Blur - Abine, the online privacy company. - http://www.abine.com (installed 2015-06-30)

[not loaded] Cookie Stumbler - WriteIt! Studios Limited - http://www.writeitstudios.com (installed 2012-06-05)

[not loaded] Ultimate Status Bar - Karl Dearden - http://ultimatestatusbar.com/ (installed 2013-11-06)

[not loaded] Open in Internet Explorer - Parallels - http://www.parallels.com (installed 2017-11-21)

[not loaded] URL Advisor - Kaspersky Lab - http://kaspersky.com (installed 2016-09-13)

[enabled] Translate - SideTree.com - Apps for Mac and Web - http://SideTree.com/extensions.html#Translate (installed 2016-01-29)

[not loaded] DuckDuckGo - DuckDuckGo - http://duckduckgo.com (installed 2015-07-11)

[not loaded] Better Facebook - Matt Kruse - http://BetterFacebook.net (installed 2010-11-17)

[not loaded] TimeLineRemove - Timelineremove.com - http://www.timelineremove.com (installed 2012-07-04)

[enabled] AdBlock - BetaFish, Inc. - https://getadblock.com (installed 2017-08-06)

[enabled] Ka-Block! - David Graham & Josh Peek - http://kablock.com (installed 2017-11-16)

[not loaded] LastPass - LastPass - https://lastpass.com (installed 2014-10-03)

[enabled] WOT - WOT Services Ltd - http://www.mywot.com/ (installed 2016-04-22)

[not loaded] Honey - Honey Science Corporation - https://www.joinhoney.com (installed 2017-11-06)

[enabled] Dashlane - Dashlane Inc. - http://www.dashlane.com (installed 2017-11-14)

[enabled] Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (installed 2016-01-24)

[not loaded] Coupons at Checkout - CouponFollow, LLC - http://couponfollow.com/checkout (installed 2012-12-17)

[not loaded] Add To Amazon Wish List - Amazon.com - http://www.amazon.com/wishlist?ref=cm_wl_saf_ext (installed 2011-07-21)

[not loaded] YoutubeWide - Pedrocc - http://www.pedrocc.com/safari (installed 2012-10-10)


Audio Plug-ins:

Digital Power Station: Unknown (installed 2012-12-27) [Lookup]

EcammAudioLoader: 1.0.2 (installed 2015-07-23) [Lookup]

CallRecorder: v2.5.4 (installed 2015-07-23) [Lookup]


User iTunes Plug-ins:

Flash Player: 9.0.159.0 (installed 2015-07-23) [Lookup]


3rd Party Preference Panes:

Akamai NetSession Preferences (installed 2016-08-22) [Lookup]

Application Enhancer (installed 2015-07-23) [Lookup]

AppTrap (installed 2015-07-23) [Lookup]

avc1DecoderPane (installed 2008-04-15) [Lookup]

Dashboard KickStart (installed 2016-08-22) [Lookup]

ExtManager (installed 2006-03-19) [Lookup]

Flash Player (installed 2017-10-25) [Lookup]

Java (installed 2017-08-29) [Lookup]

Logitech Control Center (installed 2017-08-29) [Lookup]

Logi Options Launcher (installed 2017-08-29) [Lookup]

NFS (installed 2012-12-27) [Lookup]

SystemModeConfigurator (installed 2012-12-27) [Lookup]

TechTool Protection (installed 2017-10-01) [Lookup]

TuneConnect Server (installed 2014-06-23) [Lookup]

Widget Manager (installed 2010-03-24) [Lookup]

Xmarks for Safari (installed 2013-12-21) [Lookup]


Time Machine:

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

[redacted]: Disk size: 998.99 GB Disk used: 766.32 GB

Destinations:

Erased [Local]

Total size: 999.86 GB

Total number of backups: 1

Oldest backup: 1/30/2016, 9:55 AM

Last backup: 1/30/2016, 9:55 AM

Size of backup disk: Too small

Backup size 999.86 GB < (Disk used 766.32 GB X 3)


Top Processes by CPU:

7% mds

5% mdworker

5% mdworker

5% mdworker

4% kernel_task


Top Processes by Memory:

1.20 GB kernel_task

451 MB mds_stores

440 MB iTunes

431 MB Dock

286 MB Finder


Top Processes by Network Use:

Input Output Process name

1 MB 138 KB mDNSResponder

157 KB 278 KB Dropbox

24 KB 38 KB ath

6 KB 8 KB apsd

9 KB 3 KB com.apple.WebKit.Networking


Top Processes by Energy Use:

28.94 mds

21.68 mds_stores

10.74 mdworker

10.54 mdworker

10.50 mdworker


Virtual Memory Information:

8.16 GB Available RAM

2.17 GB Free RAM

7.84 GB Used RAM

5.99 GB Cached files

12 MB Swap Used


Software installs (last 30 days):

Malwarebytes for Mac: (installed 2017-11-11)

Adobe Flash Player: (installed 2017-11-14)

Bongiovi DPS: (installed 2017-11-16)

Disk Doctor: 3.8 (installed 2017-11-17)

Universal Translator: 2.0.1 (installed 2017-11-18)

Translator: 2.3.1 (installed 2017-11-18)

iTranslate: 1.4.5 (installed 2017-11-18)

Delete Apps: 1.8 (installed 2017-11-18)

VideoPad Video Editor: 5.30 (installed 2017-11-19)

Adobe Reader XI (11.0.23): (installed 2017-11-22)

iTranslate: 1.4.6 (installed 2017-11-25)

Unclutter: 2.1.6 (installed 2017-11-30)

Video Editor MovieMator Pro: 2.4.0 (installed 2017-11-30)

SuperDuper!: (installed 2017-12-01)

MacFamilyTree 8: 8.2.6 (installed 2017-12-06)

Disk Doctor: 3.9 (installed 2017-12-07)


Install information may not be complete.


Diagnostics Events (last 3 days for minor events):

2017-12-10 12:33:58 hasplmd Crash [Open]

Cause: dyld: launch, loading dependent libraries

2017-12-10 11:13:25 Bongiovi DPS.app Crash [Open]

Cause: terminating with uncaught exception of type CAException

abort() called

2017-12-10 10:50:51 coreaudiod Crash [Open]

Cause: abort() called

*** error for object 0x7ffa89d212c8: pointer being freed was not allocated

2017-12-10 10:35:56 net.conceited.RubbernetDaemon Crash [Open]

2017-12-10 10:32:59 Last shutdown cause: 3 - Hard shutdown

2017-12-09 14:03:07 cloudd Crash [Open]

Cause: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Path /Users/USER/Library/Caches/*/Assets deleted/renamed, crashing.'

terminating with uncaught exception of type NSException

abort() called

2017-12-08 15:10:49 AppZapper.app Crash [Open]

Cause: objc_msgSend() selector name: invalidate

iMac (21.5-inch, Late 2012), macOS High Sierra (10.13.2), Poor performance

Posted on Dec 10, 2017 1:17 PM

Reply
3 replies

Dec 10, 2017 2:21 PM in response to Tom Smith3

You have a ton of crud in your system. From Anti-Virus software to "cleaning" software. None of this is either needed or recommended with the exception of Malwarebytes. These apps can interfere with Mac's own built-in security. At best they use unnecessary resources and at worst will bork your Mac.

Uninstall the other stuff as per the developer's instructions:

CleanMyMac (as bad as malware), Kaspersky, Disk Doctor, Koingo, Bresink, even TechTool Pro is no longer useful for modern OS.

Where to post an etrecheck report

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