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Turn off Find My iPhone Activation Lock

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Question: what if the original owner isnt available?

I have and I phone 7+ and an Ipod that are locked in the Activation screen. The original owners have not contacted me back when I tried to contact them to remove the devices from their iclouds. So is there a way to remove it without the original owner? I purchased the items off craigslist.

iPhone 7 Plus

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Dec 10, 2017 2:48 PM in response to kimi742002 In response to kimi742002

Then you are just completely out of luck because no one is going to be able to release the Activation Lock for you including Apple.


Check with Craigslist to see if they will give you a refund on it.


The safest method to purchase such equipment is to go to either and Apple Store or an Apple Authorized Dealer instead of the online places such as eBay and Craigslist.

Dec 10, 2017 2:48 PM

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Dec 10, 2017 2:48 PM in response to kimi742002 In response to kimi742002

No. Turn them over to the police and give them all the information you have on the seller. If you used PayPal or another payment method that provides some kind of buyer protection, file a claim for a refund. There is a very high likelihood that the devices are stolen.

Dec 10, 2017 2:48 PM

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Question: what if the original owner isnt available?