my nephew’s ipod 5th gen won’t update his current apps without a credit card. this happened after a battery charge and he didn’t need a credit card until he made a actual purchase(on a $0 balance)before. anybody else see this issue b4/any way to fix

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jazzy_j2017 Author

Level 1

8 points

my nephew’s ipod 5th gen won’t update his current apps without a credit card. this happened after a battery charge and he didn’t need a credit card until he made a actual purchase(on a $0 balance)before. anybody else see this issue b4/any way to fix

iPod 5th Gen App Store won’t do “free” updates on currently downloaded apps without credit card info filled. Information was deleted so there isn’t a credit card there and he hasn’t made any purchases so iPod is requiring him to put in a credit card just so that he can update the “free” apps he already has

Posted on Dec 10, 2017 3:46 PM

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Answer 1

jazzy_j2017 Author

Level 1

8 points

Dec 10, 2017 9:11 PM in response to Skydiver119

We tried, unfortunately it still wouldn’t cooperate. In the past he had made purchases from time to time, but a credit card was used then to fix it, and all that info was cleared when battery was charged+he hasn’t made any purchase since(no $ balance or credit info)so this is annoying. Figured I’d see if there was anybody who had to deal with this/a similar issue before. Will be trying to figure this out

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Answer 2

Skydiver119

Level 9

53,399 points

Dec 10, 2017 5:04 PM in response to jazzy_j2017

https://support.apple.com/en-us/HT203905

Have you set his payment method to none? Or maybe there is a clue in the linked article why you can't set it to none.

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