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reopening a closed repair

Hi all- I sent in a repair request for a very broken apple watch. They sent me the box, but because I live overseas it took a while for the box to get to me, despite being a US address. In the meantime, apple closed the repair request. The box is tied to that request... so now I can't send it back. Is there any way to reopen the request they closed even though the repair wasn't started?? A bit frustrated here...

Posted on Dec 10, 2017 5:20 PM

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reopening a closed repair

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