After upgraded MacOS High Sierra 10.13.1, there's no error when I add printer from open directory printer, but actually no printer will be added. Anyone has some issue on 10.13 version add printer via windows print server?
Mac Pro, macOS High Sierra (10.13.2)
You may also want to reach out to the manufacturer of that printer to see if they any information about the printer.If you can’t add the Windows printer you want, the printer software your Mac has for it may not support printing to a shared Windows computer. Update the printer software on your Mac, or ask your network administrator for help. For more information, see Update or change printer software.
Thanks for your reply and support, I would like to emphasize that's no problem with other Mac OS which below 10.13 to connect to same windows print server. I have downloaded and updated the latest printer driver and check with your compatiable list in Printer and scanner software for macOS High Sierra, Sierra, El Capitan, Yosemite, and Mavericks - Apple Support.
Hello Jeremy,
Thanks for your information. We have over 50 Mac OS machines with different OS version which below 10.13. When we ordered new Macbook last month and it come with high serria OS. Then we found this problem to add Windows printer. We tried to download latest printer driver in Ricoh (http://support.ricoh.com/bb/pub_e/dr_ut_e/0001260/0001260099/V2300/Ricoh_PS_Prin ters_Vol1_EXP_LIO_2.3.0.0.dmg)
Logon as other user to add printer, reboot with safe mode to add prniter. The result are same.
I am also experiencing this issue on an enterprise network. since upgrading, i lost connection to my networked printer. I tried to delete and re-add it, but when I do so, nothing shows up and no error message pops up. There are several other users on High Sierra who are experiencing the same issue. We have some other Macs running 10.12 that are able to communicate with the printer
The problem is High Sierra cannot resolve shared printers that have a space in the share name. (i.e. I can add a shared printer named Room-1500_Xerox-5755 but I cannot add a printer named Room 1500_Xerox-5755.) I'm still looking for a fix (which probably does not exist) because we have about 80 shared Xerox copiers that all have a space in their name on our Windows print server. I have about 90 Macs that have this issue now.
Hi Jeremy,
I address an issue if the printer name with space, it will fail to add in MacOS 10.13. Any idea to fix it?
You can try to create new printer with simple share name. This is our work around solution.
this work for us here at Chico State
add the shared printer via IP (LPD)
address = name of the server
queue = printer name (space is okay)
Name = user's choice
windows shared printer via macOS High Sierra
