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Question:

Question: How do I upgrade my graphics card?

I have a 13 inch, 2015 Macbook Pro.

The graphics card is not working well. I play World of Warcraft. I have my in-game settings as low as possible and it still has trouble running. People who use much less expensive Windows devices have no problem running the game on the highest settings. It's infuriating to know that my laptop can't perform on par.


I want to be able to play the game smoothly on the highest settings, but it seems like upgrading the graphics card is made really hard to do by Apple.


I want to know how I can do this.

MacBook Pro with Retina display, macOS Sierra (10.12.6)

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Question marked as Helpful

Dec 10, 2017 7:16 PM in response to CubeMelonClock In response to CubeMelonClock

I suggest you use the program created by Etresoft, a frequent contributor. It will provide a snapshot of your system which we can analyze to possibly determine the cause of your problem. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.


Etrecheck – System Information

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Dec 10, 2017 6:48 PM in response to CubeMelonClock In response to CubeMelonClock

The only way is to convert your MacBook Pro to cash (by selling it) and use the cash to buy a computer that better meets your needs/desires.


In every MacBook Pro, graphics is built-in. In your model, it is built into the Intel processor chip, also not replaceable.

Dec 10, 2017 6:48 PM

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Question marked as Helpful

Dec 10, 2017 7:16 PM in response to CubeMelonClock In response to CubeMelonClock

I suggest you use the program created by Etresoft, a frequent contributor. It will provide a snapshot of your system which we can analyze to possibly determine the cause of your problem. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.


Etrecheck – System Information

Dec 10, 2017 7:16 PM

Reply Helpful (1)

Dec 10, 2017 7:13 PM in response to Allan Eckert In response to Allan Eckert

EtreCheck version: 3.4.6 (460)

Report generated 2017-12-10 22:12:45

Download EtreCheck from https://etrecheck.com

Runtime: 1:56

Performance: Excellent


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Clean up] link to delete unused files.


Problem: Other problem

Description:

Graphics card running poorly with games


Hardware Information: ⓘ

MacBook Pro (Retina, 13-inch, Early 2015)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro12,1

1 2.9 GHz Intel Core i5 (i5-5287U) CPU: 2-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1867 MHz ok

BANK 1/DIMM0

4 GB DDR3 1867 MHz ok

Handoff/Airdrop2: supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 27

iCloud Quota: 154.13 GB available


Video Information: ⓘ

Intel Iris Graphics 6100 - VRAM: 1536 MB

Color LCD 2560 x 1600


Disk Information: ⓘ

APPLE SSD SM0256G disk0: (251 GB) (Solid State - TRIM: Yes)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

(disk0s2) <not mounted> [CoreStorage Container]: 250.14 GB

Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB


USB Information: ⓘ

USB30Bus

Broadcom Corp. Bluetooth USB Host Controller

SteelSeries World of Warcraft MMO Gaming Mouse:Maelstrom Edition


Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus


Virtual disks: ⓘ

Macintosh HD (disk1 - Journaled HFS+) / [Startup]: 249.77 GB (18.36 GB free)

Physical disk: disk0s2 250.14 GB Online


System Software: ⓘ

macOS Sierra 10.12.6 (16G1036) - Time since boot: about 31 days


Gatekeeper: ⓘ

Mac App Store and identified developers


Clean up: ⓘ

~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist

open /Applications/ZipCloud.app/Contents/Resources/Utility.app -n --args 9 -l

Executable not found!

~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist

open /Applications/ZipCloud.app/Contents/Resources/Utility.app --args 7 1

Executable not found!

2 orphan files found. [Clean up]


Kernel Extensions: ⓘ

/Library/Extensions

[not loaded] com.steelseries.ssenext.driver (1.6.5 - SDK 10.12) [Lookup]


/System/Library/Extensions

[not loaded] com.wacom.kext.wacomtablet (Wacom Tablet 6.1.5-2) [Lookup]


System Launch Agents: ⓘ

[not loaded] 6 Apple tasks

[loaded] 170 Apple tasks

[running] 94 Apple tasks

[killed] 15 Apple tasks

15 processes killed due to insufficient RAM


System Launch Daemons: ⓘ

[not loaded] 40 Apple tasks

[loaded] 165 Apple tasks

[running] 94 Apple tasks

[killed] 19 Apple tasks

19 processes killed due to insufficient RAM


Launch Agents: ⓘ

[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2016-08-30) [Lookup]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a 23d420d.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-09-26) [Lookup]

[failed] com.oracle.java.Java-Updater.plist (? a6895a4 72ac4dde - installed 2017-11-10) [Lookup]

[loaded] com.steelseries.SSENext.plist (? a34e7e5c d2e25b98 - installed 2017-11-07) [Lookup]

[running] com.wacom.wacomtablet.plist (? 9e9edb5e 7db17fcd - installed 2010-02-25) [Lookup]


Launch Daemons: ⓘ

[running] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[running] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2017-09-26) [Lookup]

[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-09-26) [Lookup]

[loaded] com.adobe.fpsaud.plist (? 2afb3af7 defea098 - installed 2017-10-25) [Lookup]

[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-09-05) [Lookup]


User Launch Agents: ⓘ

[loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2016-08-30) [Lookup]

[failed] com.jdibackup.ZipCloud.autostart.plist (? 5f3d50d2 0 - installed 2016-08-27) [Lookup] - /Applications/ZipCloud.app/Contents/Resources/Utility.app: Executable not found!

[failed] com.jdibackup.ZipCloud.notify.plist (? 951ad65a 0 - installed 2016-08-27) [Lookup] - /Applications/ZipCloud.app/Contents/Resources/Utility.app: Executable not found!

[loaded] com.valvesoftware.steamclean.plist (? d62fe924 6db598b5 - installed 2017-12-03) [Lookup]


User Login Items: ⓘ

iTunesHelper Application (Apple, Inc. - installed 2017-12-07)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

AdobeResourceSynchronizer Application - Hidden

(/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)

TSMApplication Application

(/Applications/TSMApplication.app)


Internet Plug-ins: ⓘ

AdobeAAMDetect: 3.0.0.0 (installed 2017-09-26) [Lookup]

FlashPlayer-10.6: 27.0.0.187 (installed 2017-11-14) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-11-09)

AdobePDFViewerNPAPI: 15.016.20039 (installed 2016-05-03) [Lookup]

AdobePDFViewer: 15.016.20039 (installed 2016-05-03) [Lookup]

Flash Player: 27.0.0.187 (installed 2017-11-14) [Lookup]

WacomNetscape: 1.1.0-5 (installed 2010-02-25) [Lookup]

WacomSafari: 1.1.0-5 (installed 2010-02-25) [Lookup]

JavaAppletPlugin: Java 8 Update 151 build 12 (installed 2017-11-10) Check version


3rd Party Preference Panes: ⓘ

Flash Player (installed 2017-10-25) [Lookup]

Java (installed 2017-11-10) [Lookup]

WacomTablet (installed 2010-02-25) [Lookup]


Time Machine: ⓘ

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 249.77 GB Disk used: 231.41 GB

Destinations:

TOSHIBA EXT [Local]

Total size: 999.86 GB

Total number of backups: 9

Oldest backup: 10/18/16, 5:43 PM

Last backup: 10/7/17, 6:10 PM

Size of backup disk: Excellent

Backup size 999.86 GB > (Disk size 249.77 GB X 3)


Top Processes by CPU: ⓘ

12% kernel_task

8% WindowServer

4% plugin-container

3% Adobe CEF Helper

2% plugin-container


Top Processes by Memory: ⓘ

1.17 GB kernel_task

943 MB firefox

729 MB plugin-container

387 MB plugin-container

290 MB plugin-container


Top Processes by Network Use: ⓘ

Input Output Process name

26 MB 4 MB mDNSResponder

358 KB 189 KB netbiosd

21 KB 200 KB firefox

31 KB 56 KB apsd

31 KB 24 KB Battle.net


Top Processes by Energy Use: ⓘ

7.66 WindowServer

6.50 plugin-container

3.08 plugin-container

2.88 Adobe CEF Helper


Virtual Memory Information: ⓘ

1.12 GB Available RAM

54 MB Free RAM

6.88 GB Used RAM

1.07 GB Cached files

3.51 GB Swap Used


Software installs (last 30 days): ⓘ

Adobe Flash Player: (installed 2017-11-14)


Install information may not be complete.


Diagnostics Events (last 3 days for minor events): ⓘ

2017-12-10 19:38:22 World of Warcraft.app High CPU use [Open] [Details]

2017-12-10 18:53:04 Java Updater.app Crash [Open]

Cause: Detected over-release of a CFTypeRef

Dec 10, 2017 7:13 PM

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User profile for user: CubeMelonClock

Question: How do I upgrade my graphics card?