I can't seem to change my country/region

Question

Level 1

4 points

I can't seem to change my country/region

I'm having an issue with the App Store loading when I got on my account and try to change my country/region from the UK to the US. Does anyone have any suggestions for this, please?

iPhone 6

Posted on Dec 10, 2017 4:44 PM

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Answer 1

imobl

Level 7

20,304 points

Dec 10, 2017 4:49 PM in response to Sawyer17

Do you owe any money or have an existing credit on the UK account?

Are you physically located in the US and using an accepted form of

payment from an US financial institution tied to a verified address in

the US?

Which VPN are you using?

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Answer 2

FoxFifth

Level 10

468,795 points

Dec 10, 2017 4:50 PM in response to Sawyer17

The "What to do before changing your country or region" section of the following may help: Change your Apple ID country or region - Apple Support

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Answer 3

Eric Root

Level 10

684,033 points

Dec 10, 2017 5:10 PM in response to Sawyer17

If necessary, contact iTunes Support. Scroll to the bottom of the page in the 2nd link.

iTunes Support

iTunes Support – world wide

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