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Question: Software Update Help

While trying to update my iPhone 6 plus, it has been on a screen for two hours that says "verifying update", what should I do?

iPhone 6s Plus, iOS 11.0.2

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https://support.apple.com/en-us/HT201435

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Dec 10, 2017 7:24 PM in response to courthatcher In response to courthatcher

Try restarting your device and when it turns back on, make sure it's connected to the internet before retrying to install the update so it can properly verify it. Then, everything should work fine.


Let me know how it goes!

Dec 10, 2017 7:24 PM

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Question: Software Update Help