Mid 2012 MacBook Pro Running Slowly

Question

Hello,Within the past few months my 13" Mid 2012 MacBook Pro has started to run incredibly slowly. Simple tasks such as booting up the computer, opening and closing applications and saving files take an extremely long time. There is even an extremely long lag time between when I type something, and when the words actually appear. It took 10 minutes today from when I typed out the title of a keynote presentation, to when it actually appeared on my screen. My computer is continually freezing and even crashing. In recent days a problem has developed where I am unable to find documents that I have saved on my computer in Finder at all. If I need to create a new document I have to save it to the desktop or else it will not appear for hours, or even days after it is saved. All of my software is up to date, and I have run disk utility and a hardware test and everything has come up clean. I regularly turn off, and restart my computer. When the problem first began I took my computer into the Apple store and reset it to factory settings. After downloading my information again from Time Machine my computer worked great, for about two weeks, then it started running slowly again. It took me over an hour today to submit an assignment for one of my classes because it kept freezing.At this point I am at my wits end over all of this. Is there anything else I can try to alleviate this problem? My professors are all telling me to bite the bullet and buy a new computer. I am hoping that is not necessary quite yet.

qster13 · Answer

Thank you so much for your recommendation! Here is what came up after running the check.EtreCheck version: 3.4.6 (460)Report generated 2017-12-11 01:55:31Download EtreCheck from https://etrecheck.comRuntime: 10:56Performance: PoorClick the [Lookup] links for more information from Apple Support Communities.Click the [Details] links for more information about that line.Click the [Clean up] link to delete unused files.Problem: Computer is too slowHardware Information:ⓘ    MacBook Pro (13-inch, Mid 2012)     [Technical Specifications] - [User Guide] - [Warranty &amp; Service]    MacBook Pro - model: MacBookPro9,2    1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core    4 GB RAM Upgradeable - [Instructions]        BANK 0/DIMM0            2 GB DDR3 1600 MHz ok        BANK 1/DIMM0            2 GB DDR3 1600 MHz ok    Handoff/Airdrop2: supported    Wireless:  en1: 802.11 a/b/g/n    Battery: Health &#x3D; Normal - Cycle count &#x3D; 581    iCloud Quota: 25.34 GB availableVideo Information:ⓘ    Intel HD Graphics 4000 - VRAM: 1536 MB        Color LCD 1280 x 800Disk Information:ⓘ    APPLE HDD HTS545050A7E362 disk0: (500.11 GB) (Rotational)    [Show SMART report]        EFI (disk0s1 - MS-DOS FAT32) &lt;not mounted&gt;  [EFI]: 210 MB         (disk0s2) &lt;not mounted&gt;  [CoreStorage Container]: 499.25 GB        (disk0s3) &lt;not mounted&gt;  [Recovery]: 650 MB    HL-DT-ST DVDRW  GS41N  ()USB Information:ⓘ     USB20Bus          hub_device             Apple Inc. FaceTime HD Camera (Built-in)      USB20Bus          hub_device              hub_device                 Apple Inc. Apple Internal Keyboard / Trackpad                 Apple Computer, Inc. IR Receiver                 Apple Inc. BRCM20702 Hub                     Apple Inc. Bluetooth USB Host Controller      USB30Bus Thunderbolt Information:ⓘ    Apple Inc. thunderbolt_busVirtual disks:ⓘ    Macintosh HD (disk1 - Journaled HFS+) /  [Startup]: 498.88 GB (283.42 GB free)        Physical disk: disk0s2 499.25 GB Online    Time Machine Backups (disk2s2 - Case-sensitive Journaled HFS+) /Volumes/Time Machine Backups : 3.00 TB (496.16 GB free)        Physical disk: Disk Image 3.00 TB (496.16 GB free)System Software:ⓘ    macOS High Sierra  10.13.1 (17B1003) - Time since boot: less than an hourGatekeeper:ⓘ    Mac App Store and identified developersClean up:ⓘ    com.adobe.ARM.[...].plist        /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto        Executable not found!    /Users/[redacted]/Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist        /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv        Executable not found!    2 orphan files found. [Clean up]Kernel Extensions:ⓘ        /Applications/zoom.us.app    [not loaded]    zoom.us.ZoomAudioDevice (1.1 - SDK 10.8) [Lookup]        /Library/Application Support/VirtualBox    [loaded]    org.virtualbox.kext.VBoxDrv (5.1.12) [Lookup]    [loaded]    org.virtualbox.kext.VBoxNetAdp (5.1.12) [Lookup]    [loaded]    org.virtualbox.kext.VBoxNetFlt (5.1.12) [Lookup]    [loaded]    org.virtualbox.kext.VBoxUSB (5.1.12) [Lookup]        /Users/[redacted]/Apowersoft/Mac Online Launcher/Mac Online Launcher.app    [loaded]    com.Apowersoft.driver.AudioDevice (1.6.7 - SDK 10.11) [Lookup]    [not loaded]    com.Cycling74.driver.Soundflower (1.0.0 - SDK 10.8) [Lookup]System Launch Agents:ⓘ    [not loaded]    8 Apple tasks    [loaded]    175 Apple tasks    [running]    105 Apple tasksSystem Launch Daemons:ⓘ    [not loaded]    37 Apple tasks    [loaded]    181 Apple tasks    [running]    111 Apple tasksLaunch Agents:ⓘ    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-13) [Lookup]    [loaded]    com.oracle.java.Java-Updater.plist (? 7bf31b42 be93c7fb - installed 2016-12-24) [Lookup]    [loaded]    org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) [Lookup]Launch Daemons:ⓘ    [loaded]    com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-13) [Lookup]    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-13) [Lookup]    [loaded]    com.adobe.fpsaud.plist (? 2afb3af7 defea098 - installed 2017-10-25) [Lookup]    [not loaded]    com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-11-17)    [loaded]    com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-11-21) [Lookup]    [loaded]    com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-25) [Lookup]    [loaded]    com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2016-12-24) [Lookup]    [running]    com.sec.faxdb.plist (? 4d857385 a3fbdec4 - installed 2013-10-15) [Lookup]    [not loaded]    org.eyebeam.SelfControl.plist (Charlie Stigler - installed 2014-07-16) [Lookup]    [loaded]    org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) [Lookup]    [not loaded]    org.virtualbox.startup.plist (Shell Script 700b9385 - installed 2017-01-14) [Lookup]User Launch Agents:ⓘ    [failed]    com.adobe.ARM.[...].plist (? 560d19c8 0 - installed 2014-01-13) [Lookup] - /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper: Executable not found!    [loaded]    com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-11-16) [Lookup]    [not loaded]    org.virtualbox.vboxwebsrv.plist (? e782d02b 0 - installed 2017-01-14) [Lookup] - /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv: Executable not found!User Login Items:ⓘ    iTunesHelper    Application (? 0 - installed 2017-12-11)        (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)Internet Plug-ins:ⓘ    FlashPlayer-10.6: 27.0.0.187 (installed 2017-11-16) [Lookup]    QuickTime Plugin: 7.7.3 (installed 2017-10-25)    AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-08-30) [Lookup]    AdobePDFViewer: 17.012.20098 (installed 2017-08-30) [Lookup]    Flash Player: 27.0.0.187 (installed 2017-11-16) [Lookup]    SharePointBrowserPlugin: 14.7.7 (installed 2017-11-21) [Lookup]    Scorch: Unknown (installed 2015-09-05) [Lookup]    Silverlight: 5.1.20**3.0 (installed 2013-12-05) [Lookup]    DirectorShockwave: 12.2.5r195 (installed 2016-09-01) [Lookup]    JavaAppletPlugin: Java 8 Update 112 build 16 (installed 2016-12-24) Check versionUser internet Plug-ins:ⓘ    ZoomUsPlugIn: 4.0.38982.0714 (installed 2017-08-01) [Lookup]3rd Party Preference Panes:ⓘ    Flash Player (installed 2017-10-25) [Lookup]    Java (installed 2016-10-01) [Lookup]Time Machine:ⓘ    Skip System Files: NO    Auto backup: YES    Volumes being backed up:        Macintosh HD: Disk size: 498.88 GB Disk used: 215.45 GB    Destinations:        [redacted] Back-up drive [Network]         Total size: 3.00 TB         Total number of backups: 13         Oldest backup: 10/3/17, 6:25 AM         Last backup: 12/10/17, 3:07 PM         Size of backup disk: Excellent            Backup size 3.00 TB &gt; (Disk size 498.88 GB X 3)Top Processes by CPU:ⓘ         8%   photoanalysisd         8%   WindowServer         7%   photolibraryd         3%   kernel_task         1%   ReportCrashTop Processes by Memory:ⓘ    563 MB    kernel_task    133 MB    Safari    123 MB    com.apple.WebKit.WebContent    111 MB    Pages    98 MB     MessagesTop Processes by Network Use:ⓘ    Input     Output    Process name    213 MB    27 MB     kernel_task    77 KB     12 KB     mDNSResponder    9 KB      13 KB     apsd    7 KB      13 KB     CalendarAgent    522 B     354 B     netbiosdTop Processes by Energy Use:ⓘ     10.30 WindowServer      1.22 sandboxd      1.10 ReportCrash      1.02 photoanalysisdVirtual Memory Information:ⓘ    972 MB    Available RAM    27 MB     Free RAM    3.05 GB   Used RAM    946 MB    Cached files    0 B       Swap UsedSoftware installs (last 30 days):ⓘ    Adobe Flash Player:  (installed 2017-11-16)    Microsoft AutoUpdate:  (installed 2017-11-21)    Office 2011 14.7.7 Update:  (installed 2017-11-21)    Install information may not be complete.Diagnostics Events (last 3 days for minor events):ⓘ    2017-12-11 01:30:06    Last shutdown cause: 3 - Hard shutdown    2017-12-10 23:33:04    Messages.app Hang [Open]    2017-12-10 23:20:49    backupd High CPU use [Open] [Details]    2017-12-10 16:10:06    com.apple.WebKit.WebContent High CPU use [Open] [Details]    2017-12-10 14:59:59    com.apple.photos.VideoConversionService High CPU use [Open] [Details]    2017-12-09 22:42:31    mdworker Crash [Open]        Cause:        import fstype:hfs fsflag:4909018 flags:4800000007E diag:0 isXCode:0 uti:com.literatureandlatte.scapple.scap plugin:/Scapple.app/Contents/Library/Spotlight/ScappleMetaDataImporter.mdimport er - find suspect file using: sudo mdutil -t 5292594

munkymajik · Answer

Consider running EtreCheck.com, it&#x27;s free and will diagnose your problems.It&#x27;s recommended and written by a user(s) on this forum.No installation/permissions required.Copy/paste the report back here in the forums so we can have a look. No personal info is shared.

munkymajik · Answer

Ok, looks like a lot of your adobe files are missing, that&#x27;s why you&#x27;re having problems with that maybe.Anywhere when it says [clean up] next to it next time your run a report press the button and it will clean it up.What&#x27;s scapple?Do you need all those Safari plugins? Do you need Flash?Do you use VirtualBox often? That could be slowing down your system.Might also be worth installing the free version of malwarebytes.com/mac just in case, you can always uninstall it if it doesn&#x27;t find anything.Also go to the App Store and update to the latest version of your MacOS 10.13.2.When you&#x27;ve done the above, run another report with EtreCheck and post back here.