Ipod Touch (6th Gen.) shows low battery when fully charged

Battery in itself is fine, it’s just that initial display on turning it on. Mine was still under warranty at point of purchase. Was advised ‘it might be the battery’ but knew it wasn’t. My screen was cracked slightly too and was told if they replaced the battery they would have to replace the screen too. Was expecting a big(ish) bill. Presume that whatever they did didnt fix the problem and that they had then gone past the point of no return (couldn’t solve the problem despite the battery and screen change) so I have ended up with a brand new replacement iPod. And the battery is still having the same issue - so can only assume it’s a software problem...

Hi ElectraKizz,

I purchased my daughter an iPod Touch 6th Gen for Christmas & have noticed the exact same issue in the past 2 - 3 days she has had it. Just finished a chat with Apple Support on this & another topic & they provided a suggestion on how to fix this so thought I would share incase it helps you! Apparently the issue relates to the need to calibrate the battery charge indicator. To do that you need to the below just once:-

1. Charge the battery fully.

2. Allow the battery to drain until the iPod Touch powers off.

3. Then, again fully charge the battery.

The iPod Touch’s battery should now be calibrated.

I have done step 1 so will now let it drain fully & re-charge & report back if it works or not.

I quite encountered to the same problem with the new update:

My 1-year-old iPod Touch gen 6th using iOS 11.2.1 having extremely battery drain issue: goes up 20-30% within a couple of minute. After 2-4 hours of charging (100%), I can only use within 45 minutes and it gone back to 13%. Is it because of the battery or the version of iOS itself? I have already check with "Battery Life" app but it said my battery is perfect (100%).

Could anyone tell me how to resolve this problem? I downgraded to 11.2 and it seems to be nothing changed. I'm in Vietnam, and if I have to take it for battery replacement, is there any place I can contact the authority reseller of Apple to have it replace? And how about the price?

Thanks in advance!

I have exact same issue. Full charge, turn off...when i turn it back on it shows low battery for a few seconds and then back to full charge.

Mine too! This is crazy. IOS 11.2.1

Have you tried a soft reset? Nothing will be lost. Hold down the sleep/wake and home buttons together until the apple appears (about 10+ seconds). Then wait for the iPod to restart.

Did you get this issue solved? My son is having the same problem. HELP!

Did this work for you please?

Hi there was wondering if you solved this issue as I’ve brought a iPod after Christmas and having the same issue myself. Any info will be great please?

Question. dose it affect the battery at all? I will contact Apple in the week and find any info out then let you know.

Yeah maybe charge it with a small wall piece this happens all the time