Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

tomkou4 Author

Level 1

8 points

App Store does not show correct option for the app ("Open" or "Update")

I have experienced with my app several times the following behaviour:
1) The new version of app is released.

2) I go to the AppStore. There is "Update" button visible.

3) I update the app, so the button changes to "Open".

4) The app is not actually updated. And when I go to the iPhone settings and check the version of the app, it is still the old one.

This happened not only for me, and seems to happen only with this app.

What can be the issue? Is it an AppStore bug, or is it the problem with my app? If the latter, how can I fix it?

Thanks in advance.

Posted on Dec 10, 2017 11:54 PM

2 replies

There are no replies.

App Store does not show correct option for the app ("Open" or "Update")

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up