please help!!!!!!!!!!!!!
after update 11.0.2 on december 7th 2017 my safari brownser is non responsible!!!!!non working !!!!!! DO NOTHING !!!!!!PLEASE HELP ME!!!!!!!!!!!!!!!!!!!!!!!
os el capitan 10.11.6
thanks
MacBook Pro, OS X El Capitan (10.11.6)
Go step by step and test.
1. Delete Caches and test.
Close all windows and quit all applications.
Hold "option" key down and click "Go" menu in the Finder menu bar.
Select "Library" from the dropdown.
Library > Caches > com.apple.Safari
Right click the com.apple.Safari file and select "Move To Trash.
Close windows and relaunch Safari.
2. Delete com.apple.Safari.plist file and test.
Backup your Mac.
Empty the Trash.
Quit all applications.
Hold the option key down and click the "Go" menu in the Finder menu bar.
Select "Library" from the drop down.
Library > Preferences > com.apple.Safari.plist
Right click on it and select "Move it to Trash".
Restart and relaunch Safari. Click “Start using Safari” link at the bottom.
If this doesn’t help, “Put Back” the com.apple.Safari.plist
Right click on the Trash icon in the Dock and select “Open”.
Right click on the com.apple.Safari.plist and select “Put Back”.
Choose”Replace”.
3. If Safari doesn‘t load a page or webpage items are missing
https://support.apple.com/en-us/HT204098
4. If Safari is slow, stops responding, quits unexpectedly, or has other issues
https://support.apple.com/en-us/HT203353
5. Sometimes third party software can cause this kind of a problem.
Please run EtreCheck and post the report here.
Download it, open Downloads folder, click on it to open and select ”Open”.
Select a problem from the “Choose a problem” popup menu box, and then “Start EtreCheck” in the dialog.
Click “Share Report” button in the toolbar, select “Copy to Clipboard”, and then paste it when you reply.
Exact same problem. Had OSX 10.2 (Not High Sierra!) and this latest 11.0.2 securty patch made Safari unclickable. The solution to me was to follow steps 1 and 2 without any backing up. Not exactly sure but my solution was somehing along these lines:
1) Move both com and plist file to trash but do NOT delete them. (See steps one and 2).
2) Restart in safe mode (hold left shift when mac starts, release shift when you see the apple logo)
3) Try opening safari as normal. If it doesnt work, place the files back from trash.
4) Restart the mac normally.
Now for the interesting part:
Clicking on any link in my email after these steps, instead of the icon in the dock solved my problem!!!
i cant fix it...... its doesnt work....its work only with terminal...when open terminal its opened but if i close it safari stop running and dont work........
Please post an Etrecheck report using the download link in dominic's post.
safari non working after update 11.0.2 with el capitan software
