The machine is laggy and the SMC reset is not working

Question

Hi, recently my 2015 MacBook Pro started to lag a lot especially the graphics. The animations are really slow and breaking up sometimes. Some suggest an NVRAM reset followed by an SMC reset will fix it. The NVRAM is working. But the SMC reset is not. I tried to hold ctrl+option+shift + the power button up to 30 seconds. Still, it&#x27;s not resetting (The color of the mag safe connector is not changing.). Any idea what&#x27;s happening?

THpubs · Answer

Hi, I ran EtreCheck and here&#x27;s the result:EtreCheck version: 3.4.6 (460)Report generated 2017-12-12 05:03:40Download EtreCheck from https://etrecheck.comRuntime: 2:28Performance: ExcellentClick the [Lookup] links for more information from Apple Support Communities.Click the [Details] links for more information about that line.Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.Click the [Clean up] link to delete unused files.Problem: Computer is too slowDescription:Hi, recently my 2015 MacBook Pro started to lag a lot especially the graphics. The animations are really slow and breaking up sometimes. Some suggest an NVRAM reset followed by an SMC reset will fix it. The NVRAM is working. But the SMC reset is not. I tried to hold ctrl+option+shift + the power button up to 30 seconds. Still, it&#x27;s not resetting (The color of the mag safe connector is not changing.).Hardware Information: ⓘ    MacBook Pro (Retina, 15-inch, Mid 2015)    [Technical Specifications] - [User Guide] - [Warranty &amp; Service]    MacBook Pro - model: MacBookPro11,4    1 2.2 GHz Intel Core i7 (i7-4770HQ) CPU: 4-core    16 GB RAM Not upgradeable        BANK 0/DIMM0            8 GB DDR3 1600 MHz ok        BANK 1/DIMM0            8 GB DDR3 1600 MHz ok    Handoff/Airdrop2: supported    Wireless:en0: 802.11 a/b/g/n/ac    Battery: Health &#x3D; Normal - Cycle count &#x3D; 25    Proxy: ProxyAutoConfig    iCloud Quota: 4.92 GB availableVideo Information: ⓘ    Intel Iris Pro - VRAM: 1536 MB        Color LCD 3840 x 2400Disk Information: ⓘ    APPLE SSD SM0256G disk0: (251 GB) (Solid State - TRIM: Yes)    [Show SMART report]        EFI (disk0s1 - MS-DOS FAT32) &lt;not mounted&gt;[EFI]: 210 MB        (disk0s2) &lt;not mounted&gt;[APFS Container]: 250.79 GBUSB Information: ⓘ     USB30Bus        Apple Inc. Apple Internal Keyboard / Trackpad        Broadcom Corp. Bluetooth USB Host Controller        Logitech USB ReceiverThunderbolt Information: ⓘ    Apple Inc. thunderbolt_busVirtual disks: ⓘ    Macintosh HD (disk1s1 - APFS) /[Startup]: 250.79 GB (133.98 GB free)        Encrypted: Yes (Unlocked)        Physical disk: disk0s2 250.79 GB (133.98 GB free)    (disk1s2) &lt;not mounted&gt;[Preboot]: 250.79 GB        Physical disk: disk0s2 250.79 GB    (disk1s3) &lt;not mounted&gt;[Recovery]: 250.79 GB        Physical disk: disk0s2 250.79 GB    (disk1s4) /private/var/vm[VM]: 250.79 GB        Physical disk: disk0s2 250.79 GBSystem Software: ⓘ    macOS High Sierra10.13.2 (17C88) - Time since boot: less than an hourGatekeeper: ⓘ    Mac App Store and identified developersPossible adware: ⓘ    Unknown file: ~/Library/LaunchAgents/hotel.plist    /usr/local/Cellar/node/8.7.0/bin/node ~/.config/yarn/global/node_modules/hotel/lib/daemon    One possible adware file found. [Remove/Report]Clean up: ⓘ    ~/Library/LaunchAgents/com.lastpass.LastPassHelper.plist        ~/Library/Application Support/LastPass/LastPassHelper.app/Contents/MacOS/LastPassHelper        Executable not found!    One orphan file found. [Clean up]Kernel Extensions: ⓘ        /Library/Application Support/VirtualBox    [loaded]    org.virtualbox.kext.VBoxDrv (5.2.0) [Lookup]    [loaded]    org.virtualbox.kext.VBoxNetAdp (5.2.0) [Lookup]    [loaded]    org.virtualbox.kext.VBoxNetFlt (5.2.0) [Lookup]    [loaded]    org.virtualbox.kext.VBoxUSB (5.2.0) [Lookup]System Launch Agents: ⓘ    [not loaded]    9 Apple tasks    [loaded]    186 Apple tasks    [running]    95 Apple tasksSystem Launch Daemons: ⓘ    [not loaded]    37 Apple tasks    [loaded]    188 Apple tasks    [running]    106 Apple tasksLaunch Agents: ⓘ    [not loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-09-28) [Lookup]    [loaded]    com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-09-28) [Lookup]    [loaded]    com.oracle.java.Java-Updater.plist (? a70d99e3 72ac4dde - installed 2017-10-20) [Lookup]    [not loaded]    com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2017-09-28) [Lookup]    [not loaded]    com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2017-08-24) [Lookup]Launch Daemons: ⓘ    [loaded]    com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2017-09-28) [Lookup]    [running]    com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-09-29) [Lookup]    [loaded]    com.apple.installer.osmessagetracing.plist (Apple, Inc. - installed 2017-12-02)    [running]    com.docker.vmnetd.plist (Docker Inc - installed 2017-12-08) [Lookup]    [loaded]    com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-10-01) [Lookup]    [loaded]    com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-08-24) [Lookup]    [not loaded]    com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2017-09-28) [Lookup]    [not loaded]    org.virtualbox.startup.plist (Shell Script 700b9385 - installed 2017-10-20) [Lookup]User Launch Agents: ⓘ    [running]    com.github.facebook.watchman.plist (? a840c571 599c242d - installed 2017-09-28) [Lookup]    [failed]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]    [failed]    com.lastpass.LastPassHelper.plist (? 6c6bdef6 0 - installed 2017-09-28) [Lookup] - ~/Library/Application Support/LastPass/LastPassHelper.app/Contents/MacOS/LastPassHelper: Executable not found!    [running]    com.sucofyeh.agent.plist (Jasper Software, Inc - installed 2017-12-11) [Lookup]    [running]    homebrew.mxcl.mysql.plist (Shell Script 3b932471 - installed 2017-10-25) [Lookup]    [running]    homebrew.mxcl.postgresql.plist (? f85f3f22 93eacf00 - installed 2017-11-17) [Lookup]    [running]    hotel.plist (? 233557a2 88332ca4 - installed 2017-10-24) [Lookup]    [not loaded]    org.virtualbox.vboxwebsrv.plist (Oracle America, Inc. - installed 2017-10-20) [Lookup]User Login Items: ⓘ    Focus    Application        (/Applications/Focus.app)    Slack    Application        (/Applications/Slack.app)    iTunesHelper    Application (Apple, Inc. - installed 2017-12-07)        (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)    Android File Transfer Agent    Application        (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)    Magnet    Application        (/Applications/Magnet.app)    TogglDesktop    Application        (/Applications/TogglDesktop.app)    DockerHelper    SMLoginItem - Hidden (Docker Inc - installed 2017-12-08)        (/Applications/Docker.app/Contents/Library/LoginItems/DockerHelper.app)    LaunchAtLoginHelper    SMLoginItem - Hidden (Apple, Inc. - installed 2017-09-27)        (/Applications/Amphetamine.app/Contents/Library/LoginItems/LaunchAtLoginHelper.a pp)    LoginItem    SMLoginItem - Hidden (Apple, Inc. - installed 2017-10-18)        (/Applications/Paste.app/Contents/Library/LoginItems/LoginItem.app)Internet Plug-ins: ⓘ    QuickTime Plugin: 7.7.3 (installed 2017-12-07)    nplastpass: 4.1.2 (installed 2017-09-28) [Lookup]    JavaAppletPlugin: Java 8 Update 151 build 12 (installed 2017-10-20) Check version    AdobeAAMDetect: 3.0.0.0 (installed 2017-09-28) [Lookup]Safari Extensions: ⓘ    [enabled]    LastPass - LastPass - https://lastpass.com/ (installed 2017-09-28)3rd Party Preference Panes: ⓘ    Java (installed 2017-10-20) [Lookup]Time Machine: ⓘ    Time Machine not configured!Top Processes by CPU: ⓘ         9% cloudd         8% WindowServer         4% kernel_task         4% Paste         2% mdsTop Processes by Memory: ⓘ    1023 MB kernel_task    200 MB    mds_stores    173 MB    mysqld    131 MB    Dock    99 MB     mdworkerTop Processes by Network Use: ⓘ    Input     Output    Process name    381 KB    167 KB    cloudd    31 KB     29 KB     mDNSResponder    12 KB     7 KB      apsd    2 KB      1 KB      netbiosd    0 B       64 B      SystemUIServerTop Processes by Energy Use: ⓘ     10.82 WindowServer      0.80 launchd      0.32 Core Sync      0.16 mysqldVirtual Memory Information: ⓘ    11.94 GBAvailable RAM    8.93 GB Free RAM    4.06 GB Used RAM    3.00 GB Cached files    0 B       Swap UsedSoftware installs (last 30 days): ⓘ    Todoist: 7.0.6 (installed 2017-11-17)    Slack: 2.9.0 (installed 2017-11-18)    Evernote: 6.13.1 (installed 2017-12-05)    Slack: 3.0.0 (installed 2017-12-10)    Install information may not be complete.Diagnostics Events (last 3 days for minor events): ⓘ    2017-12-12 04:56:14    Last shutdown cause: 0 - Power loss

macjack · Answer

Please download and run EtreCheck, created by one of own helpers here in ASC. It is a diagnostic tool that&#x27;s very useful to us in finding problems. Also it will give us further specs on your Mac. After it runs post the log file here. It will contain no personal information.

macjack · Answer

Remove the adware by clicking on "Remove" in the Etrecheck report. If that doesn&#x27;t help, remove the User Login Items in System Preferences &gt; Users &amp; Groups &gt; Login Items (use the ➖ button you can always add them back with the ➕ button).

THpubs · Answer

Sorry, it&#x27;s not an adware.🙂 Hotel is am open source developer tool I use to run my apps (GitHub - typicode/hotel: A simple process manager for developers. Start apps from your browser and access them using loc…). By the way, I noticed that I accidentally kept MySQL running. I just stopped it. But my biggest concern is the SMC is not resetting 😐 Any idea why it&#x27;s happening?