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Question: battery

I bought a new iphone 5s.I've fully charged the phone.it shows 100% charged only.But it does't not show battery full.Is there any problem.I charged many times and wait for upto 2 hrs but it does'nt show battery full.

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Dec 11, 2017 7:40 AM in response to samhakahaj In response to samhakahaj

Well, first thing, you cannot have bought a truly new iPhone 5s since that model has been out of production for about 2 years now (the 64GB model for closer to 3 years now). So it is entirely possible the battery is simply worn out, even if it is old unsold stock since it may have been sitting on a shelf for the past 2 years or so.


If you take it into an Apple store, they can check the battery for you for free. If it is just a worn out battery, they can also replace that for you.

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Question marked as Helpful

Dec 11, 2017 7:40 AM in response to samhakahaj In response to samhakahaj

Well, first thing, you cannot have bought a truly new iPhone 5s since that model has been out of production for about 2 years now (the 64GB model for closer to 3 years now). So it is entirely possible the battery is simply worn out, even if it is old unsold stock since it may have been sitting on a shelf for the past 2 years or so.


If you take it into an Apple store, they can check the battery for you for free. If it is just a worn out battery, they can also replace that for you.

Dec 11, 2017 7:40 AM

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Question: battery