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Sync Session

I am trying to sync my photos from my iTunes to my iPhone6 Plus, but the sync session is failing to finish. What can I do to make it finish?

iPhone 6 Plus, iOS 11.1.2

Posted on Dec 11, 2017 9:55 AM

Reply
1 reply

Dec 12, 2017 5:27 PM in response to kcaplan2322

Greetings kcaplan2322,

Thank you for using Apple Support Communities. It seems like you are trying to sync photos through iTunes to your iPhone. There are a couple ways that you can sync photos to your other devices. One thing you can do is try to sync the photos using iCloud, or you can try troubleshooting iTunes. If you want to continue using iTunes, you can try turning off sync photos and then re-enable it. I would recommend you read this article and use it to help troubleshoot the issue.


Stop syncing all photos

  1. Open iTunes on your computer and connect your iPhone, iPad, or iPod touch.
  2. Click on the device icon in iTunes.
  3. Click Photos.
  4. Deselect "Sync Photos" then click "Remove photos."
  5. Click Apply.

Keep your photos safely stored and up to date on all of your devices


Take care.

Sync Session

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