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My sister moved. I updated her address in Contacts, but when I clicked save, it deleted the new address and repopulated the old one. I even tried making it a unique label. Still deleted. Help!

My sister moved. I updated her address in Contacts, but when I clicked save, it deleted the new address and depopulated the old one. Help!

Posted on Dec 11, 2017 8:34 AM

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Posted on Dec 11, 2017 9:27 AM

Hi. Are you syncing contacts from another service, maybe gmail or outlook? Those contacts will be read-only on your phone.

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My sister moved. I updated her address in Contacts, but when I clicked save, it deleted the new address and repopulated the old one. I even tried making it a unique label. Still deleted. Help!

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