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Question: appleID secondary email

Tried to change the secondary email account for AppleID.
On-line form accepted the changes, then forced me to quit my login.
On re-signing in the secondary email account remains the same, unchanged.

iMac, macOS High Sierra (10.13)

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Dec 11, 2017 9:55 AM in response to premtel In response to premtel

then forced me to quit my login.


Would you explain how it forced you to quit your login?


Try booting into another admin user account or the Safe Mode to see if you can make the change.


Safe Mode - About El Capitan
also Sierra


Safe Mode Startup – El Capitan. also Sierra

Dec 11, 2017 9:55 AM

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Dec 11, 2017 10:16 AM in response to Eric Root In response to Eric Root

How it forced me to quit? By bringing up the AppleID Login Screen again.


I have had issues with this ID for some time - receiving invalid AppleID message in App Store, but I successfully changed password some months ago. All I want to do is to edit my details. I imagine it is do with High Sierra, you know the OS without any problems...

Dec 11, 2017 10:16 AM

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Dec 11, 2017 10:23 AM in response to premtel In response to premtel

Try in another admin user account or in the Safe Mode. If you are still having problems, try Apple ID Support.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.


Apple Support using Twitter

Dec 11, 2017 10:23 AM

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Dec 11, 2017 12:54 PM in response to Eric Root In response to Eric Root

I know you guys are volunteers, and thanks for replying.


However there seems no easy way for me to contact Apple, my only resort will be to create a new email, a new ID and go through the faff yet again. I shall wait until HighSierra is on a much later version late summer maybe....

Dec 11, 2017 12:54 PM

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Question: appleID secondary email