There is no volume to choose to reset password

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Level 1

7 points

There is no volume to choose to reset password

Hello everyone,

After I type "resetpassword" in Terminal, it shows this screen but no volume to choose. Anyone has any idea how to fix this? My imac is using macOS Sierra.

Thank you.

iMac, macOS High Sierra (10.13)

Posted on Dec 11, 2017 8:46 AM

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Answer 1

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Alwayswantingtohelp1

Community Specialist

Dec 12, 2017 12:30 PM in response to Khoi Dong

Hello Khoi Dong,

Thank you for using Apple Support Communities!

I understand from your post that you have not been able to reset your user password. The following article has steps to help reset your password:

Change or reset the password of a macOS user account - Apple Support

If you have completed the steps above and are still not able to reset or login with the new password, you may need to contact Apple Support.

If you still can't log in

If you still can't log in with your password, contact Apple Support for help.

Best Regards.

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