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Question: My wireless was hacked. Apple sign in page told me I could change my Id. I did but nothing would work right. They typed in my password too many times on my iPad and now I have the first ID back but my music purchases are not showing on my account p

My purchases for my music I bought are not showing up in my account. My wireless was hacked into and the Apple ID page Said I could change my account. That brought on a whole new world of trouble with operating system starting with late 10 and 11 iOS’s. Now my music purchases are not on all my devices and not on the account page.

iOS 11.0.2

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Dec 11, 2017 11:17 AM in response to betennant In response to betennant

your wireless router was hacked or are you saying your iPad was hacked? If the former patch your router with the latest firmware from the vendor for your model router.

If the latter both the Foxconn Chipset hack and the KRACK Wi-Fi exploits were patched before any known variant of software able to perform this exploit were released on to the internet. These were precautionary patches for a potential hack that appears was never developed.


if you logged into a phony account you need to change your credentials with Apple

You may wish to change your Apple ID log/pass with a complex password you don’t use for anywhere else.

If you share the same or similar log/pass combo with another service (e.g. Yahoo, Twitter, Facebook, etc.) and that service is compromised then anyone with that information simply needs to try the same combo elsewhere


To change your Apple ID password see this link:

https://support.apple.com/en-ca/KM205079


To Change the Email associated with your Apple ID see this link:

https://support.apple.com/en-us/HT202667


To change the payment information in your Apple ID see this link:

https://support.apple.com/en-us/HT201266


To Enable two factor authentication see this link:

Availability of two-factor authentication for Apple ID - Apple Support


If you think your Apple ID has been compromised see this link:

https://support.apple.com/en-us/HT204145

Dec 11, 2017 11:17 AM

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User profile for user: betennant

Question: My wireless was hacked. Apple sign in page told me I could change my Id. I did but nothing would work right. They typed in my password too many times on my iPad and now I have the first ID back but my music purchases are not showing on my account p