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Question: Can’t update ‘no longer connected to internet’

I’ve been trying to install the recent update on my iPhone 5s but every time I try to install it says ‘failed verification as you are no longer connected to the internet’.......I am cause I’m writing this. Any way to fix this??


Getting fed up of my iPhone I debating changing to Android 😩

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Dec 12, 2017 8:35 AM in response to Sallybee96 In response to Sallybee96

Hi Sallybee96,


From your post I can see that you have been trying to update to the latest iOS, but you keep getting an error that you are no longer connected to the internet, but you are. I know it is important to stay current with the updates. The following articles can be used to help troubleshoot this issue.


Get help with over-the-air iOS updates


Update the iOS on your iPhone, iPad, or iPod touch


Let me know how these steps go.


Take care!

Dec 12, 2017 8:35 AM

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Question: Can’t update ‘no longer connected to internet’