Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

audio output to audio interface

Using Logic Pro X. My audio is going out through my Mac speakers. It needs to go out to the audio interface (headphones) to be able to record. Documentation is confusing, unclear, or nonexistent.

MacBook Pro (Retina, 15-inch, Mid 2015), macOS Sierra (10.12.3)

Posted on Dec 11, 2017 1:14 PM

Reply
7 replies

Dec 11, 2017 2:51 PM in response to dmartinsongs

Well, than that's the problem. If it isn't in AMS, that means that Mac OS doesn't see it. That could be a (silly simple or supercomplicated) hardware issue.

The first thing to check is the seating of your USB plugs, second exclude that it is the USB port on your computer by hooking up another piece (memorystick, MIDI controller etc) known to work on that USB port, or third by hooking the Presonus to a different USB port. If the USB ports all work but the Presonus works on none of them, switch out the cable (for one you know works). If still nothing, fourth: check the Presonus' software, if it is up to date and if things are set correctly. Also doublecheck any switches on the box itself.

Dec 11, 2017 4:05 PM in response to Eriksimon

I did check all connections. The two USB plugs on my Mac behave differently. Things will work in one and not the other. But I tried both, double-checked all settings. Following another post, I downloaded the Presonus drivers app and found this note on my audio interface model: **NOTE: Due to changes made by Apple in OS X 10.11 and later, the AudioBox VSL software will no longer function as designed. In order to continue to use the AudioBox 22VSL, 44VSL or 1818VSL on Mac OS X 10.11 (or later), AudioBox VSL software must be completely removed from your computer. The AudioBox VSL software has been discontinued on all platforms, and Universal Control 2.5.0 does not include any VSL software mixing interface for the AudioBox products.... you will need to uninstall Universal Control 2.5.0 using the PreSonus Hardware Uninstaller script included with Universal Control 2.5.0 before proceeding with the re-install of older AudioBox VSL software. I guess that's my next step.

audio output to audio interface

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.