I Got the latest update and now my Mac will not boot

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Level 1

6 points

I Got the latest update and now my Mac will not boot

I got the 10.13.2 update. When I restarted my computer, it got stuck trying to finish installing. I have restarted twice. Any ideas?

Final Cut Pro X, OS X El Capitan (10.11.5)

Posted on Dec 11, 2017 2:02 PM

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Answer 1

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rkaufmann87

Level 10

140,532 points

Dec 11, 2017 2:57 PM in response to SIX8

Please reset the PRAM per the directions in iMac SMC and PRAM reset.

If that does not work restart in Safe Mode and then restart normally.

If that does not work please post back for further directions.

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Answer 2

Dec 13, 2017 4:41 PM in response to rkaufmann87

Thank you for responding.

I have tried both of these approaches. On the PRAM reset, i could not it long enough for it to work. eventually it went dark again. Any other suggestions?

Thank you

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Answer 3

rkaufmann87

Level 10

140,532 points

Dec 13, 2017 5:43 PM in response to isabel a.

What exactly does "On the PRAM reset, I could not it long enough for it to work. " mean???? Please describe exactly how you executed the reset.

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Answer 4

Dec 13, 2017 7:29 PM in response to rkaufmann87

Hello

I followed the instructions posted on the link exactly. The computer rebooted but then the screen went black and it then freezes.

Any other suggestions?

Thsnk

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Answer 5

SIX8 Author

Level 1

6 points

Dec 14, 2017 12:57 PM in response to SIX8

I ended up having to use Time Machine to get it to boot up. I am waiting to install the update. If anyone finds a workaround or finds out why this happened, please let me know.

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Answer 6

Dec 14, 2017 3:43 PM in response to SIX8

I had the same issue. No answer but to take it in

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