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can’t buy from the app

I can not buy from within the app and the screen shows say your purchase could not be completed !!

Posted on Dec 11, 2017 3:31 PM

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1 reply

Dec 12, 2017 12:49 AM in response to Dr.moataz

If you are also getting a message to contact iTunes Support, and if you haven't already contacted them as instructed, you should contact them (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'


Or use this form : https://www.apple.com/emea/support/itunes/contact.html

can’t buy from the app

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