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Question: Why does it take forever to charge an iPhone X?

I have the iPhone X 256GB and have the latest software update with iOS 11. Haven’t even used 60GB yet. The iPhone is taking forever to charge and doesn’t get over 83%-85%. Using a 12V charger off the wall. Still takes forever. Tried the charging cable that came with the iPhone X initially but after charging all night and not getting more than 80% charge I switched to the faster 12v charger but no luck. I’ve sync’d my iPhone to my iTunes and copied 2900 songs to the iPhone. I have 6000 photos but they’re in the cloud. Why won’t this iPhone charge properly. Had no problem with my iPhone 6+. Any ideas??? HELP!! Please?

iPhone X, iOS 11.2

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Dec 11, 2017 9:48 PM in response to mcflyathome In response to mcflyathome

You may have something that is physically wrong with your phone. How much storage you have used on the phone has nothing to do with how long it takes to charge. If you aren't able to get it to charge over 85% and charging is taking a long time, there could be something wrong with the phone or the charging module or battery, impossible to know for sure without testing things out. I would suggest making an appointment with a Genius Bar at your local Apple store if you have one near. If you don't have one near, then get in touch with Apple technical support and let them know what you have going on. The phone should be under warranty and you should be able to get them to help you out getting the issue repaired.

Dec 11, 2017 9:48 PM

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Question: Why does it take forever to charge an iPhone X?