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Question: Fingerprint not working after upgrading to IOS11

After upgrading to IOS 11, the fingerprint on my iPhone 6s has completely stopped working. After updating the IOS, my fingerprints were deleted from the phone, the option to add fingerprints was blocked and my device says that it is unable to activate Touch ID on this iPhone. Pictures attached belowUser uploaded file

Here, the add fingerprint option has been disabled and my fingerprints deleted.

User uploaded file

The message I get when I try to enable unlock iPhone using with fingerprints.

User uploaded file

The message I get on restart

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Dec 12, 2017 12:19 AM in response to kanav70 In response to kanav70

Hi

Go to Support.apple.com They will test your touch I'd over your wifi.

They will send you a post paid box to return iPhone for repair Mine took 4 days

Use simcard in other phone if you have one.

Cheers

Brian 🇬-1F1E7;

Dec 12, 2017 12:19 AM

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Question: Fingerprint not working after upgrading to IOS11